Search results for How to install an Asset tracker

804 articles found

• How do I choose the brands from which my drivers can redeem their rewards?

  Azuga is currently integrated with the following brands: Amazon, Bass Pro Shops, Burger King, Cabelas, Chili’s, Darden’s, Dominos, Habitat for Humanity, Home Depot, IHOP, Jiffy Lube, TGI Fridays,

• How do I restrict users from logging into the website from outside the office?

  To restrict the users from logging in the website using specific IP addresses: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page, under the ADMIN tab. 3. Click Web and then

• How do I know if the repair center has accepted my roadside assistance request?

  Once you have submitted a request for roadside assistance, you can see the status of the request and the ETA on the app. The app also provides the contact details of your service provider. The full

• How do I know if a driver was paired via web, mobile or beacons?

  This information can be obtained in two ways: By navigating to the Last Activity column on the Live page By navigating to the Event column in a Breadcrumb report Following are the events generated by

• How do I get a report of all the beacons present in my account?

  1. Login to the Azuga Fleet Web application. 2. Navigate to the Devices page, under the ADMIN tab. 3. Select Beacons. The data table will give you the list of all beacons present in your account. It

• What is the smallest radius a user can set for a geofence to be effective?

  Recommended smallest radius for a geofence is 150 meters, geofence radius less than 100 meters might lead to triggering false alerts and miss true alerts. However, user’s are allowed to set a radius

• I’m not able to access the app as 'Fetching user configuration' stage is constantly failing.

  If you are not able to access the app: a. Tap on the Retry option and wait for a minute b. Check your network connection and see if there is enough connectivity c. Kill the app and launch the app

• Can I use my bluetooth headset as well as be paired to the Azuga device?

  There will be no interference if the Bluetooth headset and device are both paired to the phone at the same time. Last Verified on June 2025

• For how long does the AI SafetyCam continue recording after the end of a trip?

  The camera defaults to recording for 10 minutes but can be extended up to 60 minutes. However, it's important to note that extending the duration may affect the vehicle's battery, particularly if the

• How much recording can the Azuga AI SafetyCam store with the default 128GB memory card?

  Approximately 100 hours of recording. If there is an auxiliary camera, the recording will be split between the main camera and the auxiliary camera.

• How does the AI SafetyCam identify a Distracted Driving event? Can the sensitivity be controlled?

  The MV-AI algorithm in the camera identifies the distracted driving event. Currently, we cannot modify/adjust the sensitivity.

• How long is the video recorded for the Button Pressed event on the AI SafetyCam?

  10 seconds for all the events. It records and stores the video for 5 seconds prior and 5 seconds after the button is pressed on the camera.

• OEM Data Consent Overview

  What Is OEM Data Consent? OEM data consent is a mandatory authorization step that enables OEMs to share data collected by your vehicle with Azuga or our data partners. This consent is required before

• What are the troubleshooting steps to recover videos if there are none available for a camera?

  Check if the camera has a vehicle association. Videos are only available for cameras with a proper vehicle association. Ensure the camera is installed correctly. Check if the vehicle has taken a trip

• What permissions are dependent on other permissions for certain areas of the application to work seamlessly?

  Functionalities within the application are sometimes interlinked with multiple permissions which result in a level of dependencies. The dependencies between permissions are listed below: Permissions

• What is the difference between "Possible Impact/Crash Observed" and "Collision Detected" events?

  The terms "Possible Impact/Crash Observed" and "Collision Detected" refer to two distinct events within the breadcrumb that are related to vehicle impacts. Both are based on telemetry data from the

• What is Submit a Lead?

  Submitting a lead is an earn while you drive program. It allows you to report companies that can be prospective customers of Azuga. On the app, you need to input the details about the company. You

• The Azuga FleetMobile app blocks all incoming calls that I receive. How do I disable this feature?

  You do not have the provision to remove this restriction placed on your phone. It is at the discretion of your fleet manager to block incoming and outgoing calls. This restriction comes into play

• ELD iOS - May Updates 2025

  New Integration: ➔ We’ve implemented Single Sign-On (SSO) between Azuga FleetMobile (AFM) and the ELD app, allowing drivers to seamlessly switch between the two apps without needing to log in

• Do I have the provision to set the radius of the search in the 'Find it Forward' utility?

  Yes. By default, the radius of the search is 3 miles. You can change it to 1, 5, or 10 miles based on your convenience. To set the radius of search : From your dashboard, navigate to the Settings

• Field Validation for Group Module

  Overview This article explains the field-level validation rules used when performing a Bulk Upload for the Groups Module. It covers required fields and acceptable values for Add, Edit, and Delete

• How long are videos available in the new SafetyCam UI? Can I access videos older than three months?

  Videos are available for up to one year. Users can access them anytime within this period through the UI.

• Adjusting the SafetyCam Viewing Angles

  The viewing angles of the SafetyCam can be adjusted using the Live Streaming feature available on the Azuga Fleet Web platform due to its ease of use and simplicity. Following are the prerequisites

• Can I download the videos?

  The videos can be downloaded from the SafetyCam module for both Road and driver-facing cameras. Azuga has provided a straight-forward solution to this challenge and changed this task to an effortless

• SafetyCam Positioning and Angle Adjustments

  Adjusting the SafetyCam Viewing Angles: The viewing angles of the SafetyCam can be adjusted using the Live Streaming feature available on the Azuga Fleet Mobile (AFM) app or the Fleet Web platform. ​

• ELD iOS - August Updates 2025

  Improvements: ➔ We've introduced a new log event to automatically track when a driver powers their phone back on. You’ll now see a “Phone Powered On” remark recorded in the logs and portal. ➔ We've

• What is the detection range for the beacon button/beacon, is there a logic to pair based on the range?

  The Bluetooth range for the beacon card is 10-15 meters, and the device will not detect the beacon if it goes out of range. Last Verified on June 2025

• AtoB Fuel Card Integration

  Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Error Handling Troubleshooting Overview AtoB offers a next-generation fuel card

• Can I request SafetyCam videos for a specific duration of time?

  Yes, you can. Prerequisite: Request Video setting has to be enabled for your account to avail of this service. To enable the setting, you can reach out to customercare@azuga.com. For a video

• Product Manual

  Azuga provides end-to-end fleet management solutions, including GPS fleet tracking, driver safety, fleet dash cam and much more. It harnesses the power of GPS, vehicle diagnostics, and driver rewards

• Fleet Insurance - SafetyIQ 11.1.0 Updates

  New Features: The Performance and Utilization Module - Relative Trends is a newly introduced feature that provides carriers with a data-driven analysis of fleet safety performance trends over time.

• Does SafetyCam record event videos for accidents?

  SafetyCam constantly captures loop videos but only event videos are displayed on the web. In an event of any accidents. the videos can be accessed via a request video tab from the Azuga portal follow

• Is there a way to download or extract full resolution (1080p) video directly from the SD card of the camera?

  By default, the SD card records and stores videos at 720p. However, we can make changes to record 1080p videos directly on the SD card. However, note that the duration of footage will be reduced by

• If there is a tablet already connected via a Cigarette Lighter, will the SafetyCam receive enough power to function properly?

  The SafetyCam requires 12V of power to function. If the cigarette lighter provides a 12V output, the SafetyCam will work even if the ports are occupied of the cigarette lighter. Last Verified on Mar

• Does the route optimization software let me enter the specific time when I have to be at a customer’s location?

  Yes. Just upload a file that contains the beginning and ending time window for each customer that you would like to visit. Our system will automatically create the smallest number of necessary routes

• ELD Web - January Updates 2026

  Improvements The Equipment Bulk Upload process has been improved to provide clearer and more efficient error feedback during file validation, reducing repetitive uploads and saving time for

• Do SafetyCam Plus and SafetyCam Pro support Tampering and Disconnected events?

  Yes, both SafetyCam Plus and SafetyCam Pro support Camera Tampered and Camera Disconnected events. Camera Tampered Event: Triggered when someone attempts to open the camera cover to access the SD

• August Updates

  Improvement: A new language preference option is available on the Login screen and under Settings, with choices of English, French, or Spanish. The selected language is applied instantly across the

• What is a Maintenance Dashboard?

  A Maintenance Dashboard provides a snapshot of all the maintenance activities of your vehicles/assets and is placed under the Maintenance tab. For a video explanation of the Maintenance section,

• Can I remove the SD card from one SafetyCam and insert into another SafetyCam?

  Yes, the user can remove the SD card from one SafetyCam and insert it into another one. However, we strongly advise against doing this since some recording videos might still be getting processed for

• Future Routes Visibility Settings – Azuga Routes Team Management

  Azuga Routes Advanced Team Management enables you to build a well-structured and easily manageable network of users where each member can have a dedicated role with an adjustable set of permissions

• What is the difference between automatic geofence detected and manually marked visitation and departure timestamps?

  When your drivers are out in the field, they have to manually mark your customers’ addresses as Marked as Visited and Marked as Departed whenever they arrive at the customers’ locations, service

• Is calibration required for ADAS and Driver Monitoring on the new SafetyCam Plus and SafetyCam Pro?

  No manual calibration is required. The new SafetyCam supports automatic calibration based on its mounting angle and auto-recalibrates when drivers or conditions change, reducing setup time and user

• Commonly Used Features

  The purpose of this document is to introduce you to the most commonly used features in the Azuga platform so that you can immediately gain benefits from our application. This document includes:

• Troubleshooting OEM

  Jump to: Onboarding and Enrollment Issues - Troubleshooting OEM Subscriptions OEM Connected Vehicles Not Tracking Other Common Issues and Resolutions Operational Issues - Restore Tracking Ford GM

• May Updates

  Improvements On the Maintenance dashboard, the tab ‘By Overdue’ has been renamed ‘By Status’ for better understandability of the feature on Fleet 2.0. The Live Update setting on Fleet 2.0 now shows

• Comdata Fuel Card Integration

  Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Overview Comdata is a leading payment processor offering fleet fuel cards, corporate

• ADAS Calibration

  Overview: We appreciate your interest in choosing Azuga as your fleet safety partner. This Document covers instructions to calibrate AI SafetyCam for road-facing Advanced Driver Assistance System

• Firmware Updates for Next-Gen Cameras

  The latest firmware update 20260407_1111-1.5 for Next-Gen SafetyCam Plus and Pro devices. Key Improvements in This Release: Request Video Improvements: 1. New Feature - Snapshot View for Request

• ELD Android - December Updates

  New Feature: We are excited to announce the release of a new feature that allows drivers to annotate their logs in the Canadian Council of Motor Transport Administrators (CCMTA) system, similar to