Search results for How to install an Asset tracker
787 articles found
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How much recording can the Azuga AI SafetyCam store with the default 128GB memory card?
Approximately 100 hours of recording. If there is an auxiliary camera, the recording will be split between the main camera and the auxiliary camera.
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How does the AI SafetyCam identify a Distracted Driving event? Can the sensitivity be controlled?
The MV-AI algorithm in the camera identifies the distracted driving event. Currently, we cannot modify/adjust the sensitivity.
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How long is the video recorded for the Button Pressed event on the AI SafetyCam?
10 seconds for all the events. It records and stores the video for 5 seconds prior and 5 seconds after the button is pressed on the camera.
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OEM Data Consent Overview
What Is OEM Data Consent? OEM data consent is a mandatory authorization step that enables OEMs to share data collected by your vehicle with Azuga or our data partners. This consent is required before
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What are the troubleshooting steps to recover videos if there are none available for a camera?
Check if the camera has a vehicle association. Videos are only available for cameras with a proper vehicle association. Ensure the camera is installed correctly. Check if the vehicle has taken a trip
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What permissions are dependent on other permissions for certain areas of the application to work seamlessly?
Functionalities within the application are sometimes interlinked with multiple permissions which result in a level of dependencies. The dependencies between permissions are listed below: Permissions
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What is the difference between "Possible Impact/Crash Observed" and "Collision Detected" events?
The terms "Possible Impact/Crash Observed" and "Collision Detected" refer to two distinct events within the breadcrumb that are related to vehicle impacts. Both are based on telemetry data from the
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What is Submit a Lead?
Submitting a lead is an earn while you drive program. It allows you to report companies that can be prospective customers of Azuga. On the app, you need to input the details about the company. You
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The Azuga FleetMobile app blocks all incoming calls that I receive. How do I disable this feature?
You do not have the provision to remove this restriction placed on your phone. It is at the discretion of your fleet manager to block incoming and outgoing calls. This restriction comes into play
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ELD iOS - May Updates 2025
New Integration: ➔ We’ve implemented Single Sign-On (SSO) between Azuga FleetMobile (AFM) and the ELD app, allowing drivers to seamlessly switch between the two apps without needing to log in
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Field Validation for Group Module
Overview This article explains the field-level validation rules used when performing a Bulk Upload for the Groups Module. It covers required fields and acceptable values for Add, Edit, and Delete
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Do I have the provision to set the radius of the search in the 'Find it Forward' utility?
Yes. By default, the radius of the search is 3 miles. You can change it to 1, 5, or 10 miles based on your convenience. To set the radius of search : From your dashboard, navigate to the Settings
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Adjusting the SafetyCam Viewing Angles
The viewing angles of the SafetyCam can be adjusted using the Live Streaming feature available on the Azuga Fleet Web platform due to its ease of use and simplicity. Following are the prerequisites
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Can I download the videos?
The videos can be downloaded from the SafetyCam module for both Road and driver-facing cameras. Azuga has provided a straight-forward solution to this challenge and changed this task to an effortless
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Understanding Beacon Button Press Pairing
1. Is vehicle-driver pairing automatic? In addition to the button press pairing, Azuga provides the option of auto beacon detection. To get this activated, please reach out to customercare@azuga.com.
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How long are videos available in the new SafetyCam UI? Can I access videos older than three months?
Videos are available for up to one year. Users can access them anytime within this period through the UI.
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ELD iOS - August Updates 2025
Improvements: ➔ We've introduced a new log event to automatically track when a driver powers their phone back on. You’ll now see a “Phone Powered On” remark recorded in the logs and portal. ➔ We've
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AtoB Fuel Card Integration
Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Error Handling Troubleshooting Overview AtoB offers a next-generation fuel card
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Can I request SafetyCam videos for a specific duration of time?
Yes, you can. Prerequisite: Request Video setting has to be enabled for your account to avail of this service. To enable the setting, you can reach out to customercare@azuga.com. For a video
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SafetyCam Positioning and Angle Adjustments
Adjusting the SafetyCam Viewing Angles: The viewing angles of the SafetyCam can be adjusted using the Live Streaming feature available on the Azuga Fleet Mobile (AFM) app or the Fleet Web platform.
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Product Manual
Azuga provides end-to-end fleet management solutions, including GPS fleet tracking, driver safety, fleet dash cam and much more. It harnesses the power of GPS, vehicle diagnostics, and driver rewards
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Beacon Pairing – Overview and Key Information
1. What is a beacon? Beacons are small credit card sized cards that emit low energy Bluetooth radiations. These cards are used for occupant recognition, i.e., they help you identify occupants within
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Fleet Insurance - SafetyIQ 11.1.0 Updates
New Features: The Performance and Utilization Module - Relative Trends is a newly introduced feature that provides carriers with a data-driven analysis of fleet safety performance trends over time.
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Does SafetyCam record event videos for accidents?
SafetyCam constantly captures loop videos but only event videos are displayed on the web. In an event of any accidents. the videos can be accessed via a request video tab from the Azuga portal follow
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ELD Web - January Updates 2026
Improvements The Equipment Bulk Upload process has been improved to provide clearer and more efficient error feedback during file validation, reducing repetitive uploads and saving time for
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August Updates
Improvement: A new language preference option is available on the Login screen and under Settings, with choices of English, French, or Spanish. The selected language is applied instantly across the
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Is there a way to download or extract full resolution (1080p) video directly from the SD card of the camera?
By default, the SD card records and stores videos at 720p. However, we can make changes to record 1080p videos directly on the SD card. However, note that the duration of footage will be reduced by
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If there is a tablet already connected via a Cigarette Lighter, will the SafetyCam receive enough power to function properly?
The SafetyCam requires 12V of power to function. If the cigarette lighter provides a 12V output, the SafetyCam will work even if the ports are occupied of the cigarette lighter. Last Verified on Mar
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Does the route optimization software let me enter the specific time when I have to be at a customer’s location?
Yes. Just upload a file that contains the beginning and ending time window for each customer that you would like to visit. Our system will automatically create the smallest number of necessary routes
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What is a Maintenance Dashboard?
A Maintenance Dashboard provides a snapshot of all the maintenance activities of your vehicles/assets and is placed under the Maintenance tab. For a video explanation of the Maintenance section,
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Future Routes Visibility Settings – Azuga Routes Team Management
Azuga Routes Advanced Team Management enables you to build a well-structured and easily manageable network of users where each member can have a dedicated role with an adjustable set of permissions
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Do SafetyCam Plus and SafetyCam Pro support Tampering and Disconnected events?
Yes, both SafetyCam Plus and SafetyCam Pro support Camera Tampered and Camera Disconnected events. Camera Tampered Event: Triggered when someone attempts to open the camera cover to access the SD
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Commonly Used Features
The purpose of this document is to introduce you to the most commonly used features in the Azuga platform so that you can immediately gain benefits from our application. This document includes:
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Troubleshooting OEM
Jump to: Onboarding and Enrollment Issues - Troubleshooting OEM Subscriptions OEM Connected Vehicles Not Tracking Other Common Issues and Resolutions Operational Issues - Restore Tracking Ford GM
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May Updates
Improvements On the Maintenance dashboard, the tab ‘By Overdue’ has been renamed ‘By Status’ for better understandability of the feature on Fleet 2.0. The Live Update setting on Fleet 2.0 now shows
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Can I remove the SD card from one SafetyCam and insert into another SafetyCam?
Yes, the user can remove the SD card from one SafetyCam and insert it into another one. However, we strongly advise against doing this since some recording videos might still be getting processed for
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What is the difference between automatic geofence detected and manually marked visitation and departure timestamps?
When your drivers are out in the field, they have to manually mark your customers’ addresses as Marked as Visited and Marked as Departed whenever they arrive at the customers’ locations, service
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Comdata Fuel Card Integration
Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Overview Comdata is a leading payment processor offering fleet fuel cards, corporate
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Is calibration required for ADAS and Driver Monitoring on the new SafetyCam Plus and SafetyCam Pro?
No manual calibration is required. The new SafetyCam supports automatic calibration based on its mounting angle and auto-recalibrates when drivers or conditions change, reducing setup time and user
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ADAS Calibration
Overview: We appreciate your interest in choosing Azuga as your fleet safety partner. This Document covers instructions to calibrate AI SafetyCam for road-facing Advanced Driver Assistance System
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Firmware Updates for Next-Gen Cameras
The latest firmware update 20260407_1111-1.5 for Next-Gen SafetyCam Plus and Pro devices. Key Improvements in This Release: Request Video Improvements: 1. New Feature - Snapshot View for Request
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Azuga GPS Accuracy
Introduction: At the heart of Azuga’s fleet management platform is Global Positioning System data or “GPS data”. Many talented people have worked long and hard over the course of more than fifty
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New Settings Feature
PDF copy of New Settings Feature: [Customer] New Settings Feature - User Guide Overview: The SafetyCam Settings feature lets users conveniently view and manage camera configuration settings directly
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New Settings Feature
PDF copy of New Settings Feature: [Customer] New Settings Feature - User Guide Overview: The SafetyCam Settings feature lets users conveniently view and manage camera configuration settings directly
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ELD IOS - May Updates 2026
Improvements: We’ve improved how the system handles unidentified driver events on iOS to better align with regulatory requirements and ensure accurate duty status tracking. We’ve enhanced the Canada
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ELD Android - December Updates
New Feature: We are excited to announce the release of a new feature that allows drivers to annotate their logs in the Canadian Council of Motor Transport Administrators (CCMTA) system, similar to
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OEM Telematics for Ford
Jump to: Supported Models Supported Data Signals and Features Order Process Consent Ford Vehicles Enable Connectivity Settings in the Vehicle (CCS) Troubleshooting Contact Azuga OEM Embedded
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ELD Android - June Updates 2025
New Feature: Post-Trip DVIR We’ve introduced a new Android feature to improve DVIR compliance by prompting drivers to complete their Post-Trip DVIR when logging out of the app. This update helps
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ELD Android - September Updates 2025
Improvements: We’ve improved violation accuracy by fixing tooltip logic. Details now stay tied to the original cycle, preventing incorrect updates after cycle changes. Bluetooth connectivity is now
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ELD Android - December Updates 2025
Improvements: The Ontario Operational Use Exemption in the Azuga ELD platform has been enhanced to improve HOS compliance tracking, driver status reporting, and exemption management for vehicles