Search results for How to install an Asset tracker

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  • August Updates

    New Feature: A new "QR Code" column has been added to the Vehicles page under the Admin module to facilitate the downloading of QR codes directly from the Fleet 2.0 web portal for a faster and more

  • January Updates

    New Feature: New thumbnail images have been introduced for each AI event's video and snapshot on the Safetycam page. This grants users an effortless way to understand the context of the event without

  • What is the maximum number of miles that the roadside assistance package will support when towing the vehicle?

    Azuga roadside assistance supports up to 10 miles low duty vehicle tow as part of the package, additional miles towed will be invoiced directly to customers by vehicle towing partner. The full terms

  • Where can I see all PSL violations (including those that did NOT trigger alerts)?

    There is a difference between: Alert condition met Speed violation occurred If a vehicle exceeds the posted speed limit but does not meet your configured alert threshold, it may not trigger an alert,

  • OEM Telematics for General Motors (GM)

    Jump to: Supported Models Supported Data Signals and Features Order Process OnStar Blue Button Key Press Troubleshooting: OnStar Blue Button Not Working Azuga OEM Embedded Telematics offers a simple

  • February Updates

    Improvements Fleet 2.0 now has an App Switcher allowing the users to easily navigate to other platforms such as Works, Routes, Classic Fleet at one place. We have implemented initial/final speed of

  • October Updates

    Feature Gap: A new Group filter has been added to Driver History reports, streamlining the report generation process and providing users with greater flexibility in accessing information.

  • Firmware Updates for AI SafetyCam

    A new AI SafetyCam firmware update delivers improved performance and reliability. The update provides better battery efficiency, stronger network connectivity, faster and more dependable video

  • December Updates

    New Feature Introducing the “AI SafetyCam Status” report - an innovative functionality meticulously crafted to assist both our internal team and customers in promptly addressing inquiries related to

  • September Updates

    New Features: We've begun capturing images for the "PTO Start" event across all Azuga AI SafetyCam accounts, both existing and new. These images can be accessed under the Event Videos tab on the

  • Azuga AI SafetyCam Technical Specifications

    The following table describes the technical specifications of an AI SafetyCam: Element Description Network data Global frequency bands Micro-SD 0.59" x 0.47" x 0.029" (15 x 12 x 0.76mm) GPS GPS +

  • What are the guidelines for defensive driving?

    The guidelines for defensive driving are; Drivers are required to maintain a safe following distance at all times. Drivers should keep a two-second interval between their vehicle and the vehicle

  • What are the API services offered by Azuga?

    An Azuga API is a REST API that provides you with programmatic access to interact with the system. It allows you to exchange information between the Azuga server and client systems. It uses built-in

  • New SafetyCam UI Experience - User Guide

    Overview: The New SafetyCam Experience delivers a faster, smarter, and more intuitive way to manage fleet video safety with an upgraded UI and key enhancements such as improved video retrieval,

  • August Updates

    Improvement: We are excited to announce a comprehensive enhancement to our Quick Filter feature on Livemap and Breadcrumb Page. These updates are designed to improve your ability to access critical

  • Address Book List (Azuga Routes Synchronized Address Book)

    The Azuga Routes Address Book List is a centralized database of all delivery contacts and customer addresses that are stored on your account. All entries that are saved and modified in your Address

  • What is a DTC Code?

    A DTC, short for Diagnostic Trouble Code, is an alphanumeric code used to diagnose malfunctions in a vehicle or heavy equipment reported by the OBD system of your vehicle. While the malfunction

  • What are the prerequisites for setting up a seat belt alert?

    The prerequisites for setting up a seat belt alert are: You need to subscribe to an add-on package Seatbelt Alerts which is free to cost. Reach out to customercare@azuga.com to activate this feature.

  • Status: AI SafetyCam Report

    Introduction: The “Status: AI SafetyCam” report is designed to provide a comprehensive overview of the current status of the AI safetycams. It offers details such as the camera status, the last

  • Live training webinar

    You can schedule training and information sessions with Azuga. Scheduling training courses and information sessions online with the training calendar is an easy and secure way to fill your allocation

  • February Updates

    Major Feature Release: ELD Solution is now available for Canadian customers, for more information on ELD Canada solution, please click here. Improvements: The 'PTO Started' event is now featured in

  • What is a LifeSaver?

    LifeSaver is an enterprise-grade phone monitoring solution designed to enhance fleet safety standards by preventing distracted driving caused by smartphone usage. It integrates Azuga OBD-II tracking

  • ELD Web - November Updates 2025

    Improvements: The bulk driver upload process has been improved to ensure that failure and updated driver counts are accurately displayed when uploading drivers in bulk. This enhancement provides

  • Fleet Insurance - SafetyIQ 12.2.0 Updates

    New Feature: AI-generated Fleet Insights are now available on the Fleet Dashboard, providing detailed performance insights for specific INSCO accounts. These insights are auto-generated on the 8th of

  • AFM v5.9 Updates

    New Features: The Driver module has been introduced to AFM, accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage driver-related tasks, such as viewing,

  • What is messaging?

    Messaging is a feature set that allows you to send and receive messages directly from the Azuga app to supervisors and drivers in your organization. You can also send attachments such as photos,

  • Why the Change was required?

    We've made this change because of the 2 reasons: 2-Step login is a more secure and modern way for users to login and it enables you to use your username to identify yourself. Azuga could not

  • September Updates

    Feature Gap Following is a minor feature gap which has been addressed in Fleet 2.0: Users can now sign in with SSO, easing the authentication process for them. Improvements Following improvements

  • Where do I find push notifications on the app?

    The notification centre on the app provides you with an overview of all the events and alerts from Azuga. Click on the bell icon to open the notification centre. Last Verified on June 2025

  • Understand DTCs easily with telematics

    Seeing an illuminated check engine light without knowing the reason behind it can be troublesome. That’s why it’s important to find a telematics solution, like Azuga, that helps you understand DTC so

  • Can a user have more than one role?

    No, a user can be assigned only one role. But a role can contain different sets of permissions. For example, an Admin role, can have access to create, edit, and delete users, alerts, landmarks, and

  • Does the AI SafetyCam trigger tamper alerts?

    Yes, we capture video for every camera tamper event. Customers can set up an alert for this event under Admin >> Alerts >> Add Alert >> Driver Behavior - AI Cam Detected to receive notifications for

  • Where can I find the invoice for my order?

    If you need a copy of your invoice for an order placed at Azuga, write to orders@azuga.com. We currently do not provide details of purchase orders on our website. For any order-related queries,

  • Should I stop the timer when I take breaks during my shift?

    Azuga FleetMobile provides you with the provision to log your break times. You need not stop the shift timer when you take a break, instead use the Take break option. On tapping this button, the

  • What can I do if pairing over bluetooth fails?

    Ideally, that will never happen. But if it does, you can pair manually with a vehicle by identifying the unit number printed on your dash or license plate number. Refer article How do I manually pair

  • Will pressing the Red button on the SafetyCam trigger a Panic Alert?

    A panic alert triggers the SafetyCam to record a video without any event occurrence. This feature is particularly helpful in emergencies. The alert can be initiated by pressing the Red button located

  • Firmware Updates for Next-Gen Cameras

    The new software release enhances AI detection in Next-Gen Cameras, reducing false positives and improving event accuracy. The update rolls out automatically on October 13 for SafetyCam Plus and Pro

  • SafetyCam - Vehicle Association

    Overview of SafetyCam - Vehicle Association: Why Association Matters: The SafetyCam - Vehicle Association process is essential for integrating vehicle cameras into the Azuga platforms. It is the

  • March Updates

    Major Feature Release: New common alerts for AI Cam events have been added to the Alerts section under the Admin module, so that, in the event of any of them occurring, respective alerts will be

  • Where do DTCs come from?

    DTCs are generated by the vehicle’s on-board diagnostics (OBD) system whenever a fault is detected. The OBD both diagnoses the fault and displays the DTC through visible warnings such as the

  • I don’t see some of my vehicles on Live Maps, but they are listed under Admin >> Vehicle. Why is it so?

    Live Maps display information on the latest activities of your fleet. Any vehicles which have not reported its location for 7 or more days will drop off Live Maps. For example, if a vehicle named

  • Collision Detection Report

    The Collision Detection Report provides a comprehensive list of videos captured by SafetyCams for various collision events. This report plays a crucial role in alerting fleet managers about crashes

  • OEM Compatibility Overview

    What is OEM Compatibility? A vehicle is said to be OEM Compatible if it is able to share data with the Azuga Fleet platform using OEM-embedded telematics hardware installed by the manufacturer. When

  • AFM v6.0 Updates

    New Feature: The “Users” module has been introduced to AFM, accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage user-related tasks, such as viewing, creating,

  • April Updates

    Improvements Renamed the metrics from Potential losses to Preventable losses on the ROI Calculator for better understandability and adoption of the feature on Fleet 2.0. Sorting feature has been

  • OEM Administration in the Azuga Platform

    Jump To: Understanding OEM Subscriptions OEM Subscription Statuses Overview of OEM Subscription Page Azuga offers some great features that make managing OEM vehicle subscriptions quick, easy and

  • What is the significance of various vehicle status present in the Azuga Routes application?

    Azuga Routes supports the following three main vehicle statuses: Active: Active Vehicles that you can use for various route planning and fleet management operations. Pending: Pending vehicles show

  • ELD Web - July Updates 2025

    Improvements: We've added "Activation Date" and "Last Contact" columns to the Accounts screen to help resellers quickly assess customer engagement and identify inactive accounts. We’ve added new

  • What are the features of the Activity Stream in the Azuga Routes web application?

    Azuga Routes Activity Stream is an interactive analytics and audit logging tool that allows you to assess and audit the performance of your entire team and view all events associated with your

  • AFM v6.1 Updates

    New Feature: The “Groups” module has been introduced to AFM, accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage group-related tasks, such as viewing,