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• ELD Android - March Updates 2025

  New Integration: ➔ We’ve implemented Single Sign-On (SSO) between Azuga FleetMobile (AFM) and the ELD app, allowing drivers to seamlessly switch between the two apps without needing to log in

• ELD Android - July Updates 2025

  Improvements: Mobile Power On/Off Events Now Logged for Better Visibility To improve visibility into driver activity and device behavior, the ELD app now captures two new mobile-level events as

• ELD Android - August Updates 2025

  New Feature: ➔ We’ve introduced a new “Resources” section in the Android ELD app, allowing drivers to directly access compliance documents and links uploaded by Admins in the portal. Improvement: ➔

• ELD Android - April Updates 2026

  Improvements ➔ We’ve enhanced the logic for handling unidentified driver events to better align with regulatory requirements and ensure more accurate duty status transitions. Improvements Deep Dive

• Where can I access LifeSaver results and reports?

  You can view LifeSaver reports and data through the LifeSaver Portal at fleet.lifesaver-app.com/login. Last Verified on June 2025

• Route Planning Glossary – Logistics and Routing Nomenclature

  The attached file provides comprehensive definitions of the most commonly used terms in the Azuga Routes platform. Definition-of-Most-Commonly-Used-Terms.pdf Last Verified on September 2025

• Does the SafetyCam support any type of SD card?

  Azuga provides a class 10 SD card with the SafetyCam. If the user wishes, he/she can use any type of SD card, but Azuga highly recommends a class 10 memory card keeping in mind the hardware

• What are the guidelines for safe and effective driving?

  The guidelines for safe and effective driving are: a. Driving on company business or driving a company vehicle while under the influence of intoxicants and other drugs (which could impair driving

• What are the different functions available in the Live Maps page?

  For a video explanation of the Live Maps section, please refer to the following link: Live Maps Video The following functions are available on Live Maps: 1. Full-Screen – If you are using the

• Do we have any indication if the SafetyCam is On?

  Yes, the LED lights present on the SafetyCam notifies the user that the SafetyCam is turned on. Last Verified on Mar 2024

• Does the SafetyCam detect driver drowsiness or any lane changes?

  Azuga Safetycam does not support any ADAS functions as of now. Last Verified on Mar 2024

• Do SafetyCam Plus and SafetyCam Pro work with OEM systems?

  Yes. Both SafetyCam Plus and SafetyCam Pro function independently and can receive OEM event triggers, such as hard braking or collision.

• Is the equipment beacon IP rated, meaning it’s waterproof and dustproof?

  Yes, the equipment beacon is rated IP67, meaning it is both waterproof and dustproof, and can be submerged in water up to 1 meter (about 3.3 feet) deep.

• What key safety features do SafetyCam Plus and SafetyCam Pro offer?

  SafetyCam Plus and SafetyCam Pro are equipped with a range of advanced safety features designed to protect drivers and vehicles while improving fleet oversight: AI-Powered Real-Time Event Detection

• Are the Auxiliary cameras IP rated, and what is their rating?

  Yes, the SafetyCam Pro Auxiliary cameras are IP69 rated – waterproof and dustproof. The SafetyCam Plus Auxiliary camera is designed for interior use only and is not IP-rated.

• Do both the SafetyCam Plus and SafetyCam Pro support standalone operation?

  No. Neither the SafetyCam Plus nor the SafetyCam Pro supports standalone operation. Both cameras require a data logger or an OEM solution.

• December Updates

  New Features: Searchable Dropdowns are here, delivering a faster and more intuitive selection experience across the platform. Quickly filter long lists using search and instantly reset selections

• Are there any mounts available for camera mounting other than 3M tape?

  For the current model camera, the only option for mounting it is to use 3M tape.

• What is the video resolution for both SafetyCam Plus and SafetyCam Pro?

  By default, both SafetyCam Plus and SafetyCam Pro record in 720p HD resolution for the driver-facing and road-facing views. Both models can be upgraded to 1080p HD resolution upon request. Please

• What alert types are supported by the SafetyCam Plus and SafetyCam Pro?

  SafetyCam - Driver Behavior Alert: Events supported: Camera Tampered: Triggered when someone attempts to open the camera cover to access the SD card. Distracted Driving: Triggered when the driver is

• Are there any charges for the videos requested from the AI Safety camera?

  No, there are no charges. The requested videos from the AI SafetyCam are provided free of cost.

• Will videos be recorded in case anything happens when the vehicle is parked?

  As of now our Azuga safety camera doesn't support this feature however our AI cameras do support the parking mode feature. Please reach out to customercare@azuga.com to learn more about the feature.

• Are the new SafetyCam Plus and SafetyCam Pro devices compatible with Auxiliary cameras?

  Yes. SafetyCam Plus: Supports one wired interior rear-facing auxiliary camera. SafetyCam Pro: Supports multiple auxiliary cameras, including exterior-mounted units for enhanced fleet visibility. Dome

• Does the SafetyCam Plus and SafetyCam Pro record while the vehicle is idling?

  Yes, both the SafetyCam Plus and SafetyCam Pro continue to record while the vehicle is idling. By default, recording stops after 10 minutes of idling, but this setting can be configured up to 120

• What is the default storage capacity of the SafetyCam Plus and SafetyCam Pro?

  SafetyCam Plus comes with a 128GB industrial-grade SD card (expandable up to 512GB). SafetyCam Pro comes with a 256GB industrial-grade SD card (dual slots, each expandable up to 1TB). Important: All

• What are the features available in the Azuga Routes dashboard?

  Azuga Routes Dashboard is a powerful and flexible reporting and analytics tool designed to help you collect and visualize various types of actionable last-mile intelligence and real-time statistics

• Next-Gen SafetyCam Events

  Introduction: Azuga’s next-generation SafetyCam Plus and SafetyCam Pro use advanced edge-based AI and integrated sensors to detect risky driving behaviors and distractions in real time. The cameras

• What do the LED light indicators on the SafetyCam Plus and SafetyCam Pro signify?

  The LED indicators on both SafetyCam Plus and SafetyCam Pro provide a quick visual status of the device’s connectivity and operation: Blue Light: Flashes every 15 seconds – Normal network connection.

• Define the types of user hierarchy and available permissions for the users in the Azuga Routes?

  Azuga Routes user hierarchy includes the following key user types: Account Owner, Administrator, Regional Manager, Route Planner, Dispatcher, Analyst, and Driver. By default, each user type has its

• Can the new SafetyCam Plus and SafetyCam Pro capture impact events when the vehicle is parked?

  Yes. Both the SafetyCam Plus and SafetyCam Pro use a g-force-based accelerometer sensor to detect impacts. There is no minimum speed threshold, so even stationary impacts will trigger event

• Does the SafetyCam trigger any alerts if the camera is placed facing the roof/hood of the vehicle?

  SafetyCam will record the videos irrespective of how it is placed on the vehicle as long as it is receiving proper power supply of 12V and is connected to the device. Note: A popular area to mount

• ELD Web - March Updates 2025

  New Features: We've introduced two new pages to enhance access to critical driver documents! The “Resources” page allows drivers to easily download essential documents like driver instruction

• What is a geofence?

  A geofence is a virtual boundary around a geographical area. You can create geofences for different zones such as head office, client location, and home. A geofence has a defined radius. Every time a

• Besides Hard Braking, Hard Cornering, and Sudden Acceleration, what other events does the AI SafetyCam capture videos for?

  Refer to the Azuga AI SafetyCam Feature Offering - Fleet 2.0.pdf document to learn more about the other events for which the AI SafetyCam captures videos.

• What do the SafetyCam status indicators on the Fleet web and mobile UI mean during livestream or video requests?

  Online: The SafetyCam is online and ready to be livestreamed. Standby: The SafetyCam is in an area with good network connectivity but is currently in sleep mode. Offline: The SafetyCam is

• OEM Telematics for Toyota

  Jump to: Supported Models Order Process Azuga OEM Embedded Telematics offers a simple way to enable telematics within your fleet. ​ This solution takes advantage of telematics devices already

• Do both the SafetyCam Plus and SafetyCam Pro start recording when the door opens, or only when the vehicle moves?

  Yes, the sensitive g-force sensor triggers recording when the door opens, without needing ignition or movement.

• May Updates

  New Features: Introducing the all-new SafetyCam experience — faster, smarter, and accessible on both web and mobile platforms. Designed for a more intuitive and efficient workflow, this enhanced

• What are the icons that appear on the AI SafetyCam screen when it detects Distracted driving events and Risky driving events?

  The icon changes depending on the type of event: For risky driving events, the icon is a car. For distracted driving events, the icon refers to the type of distracted driving. For example, when

• DTC scan tools for fleet managers

  Scanners that read DTC, known as OBD-II scanners, are widely available for purchase. But if you’re a fleet manager responsible for numerous vehicles, having to manually check a vehicle every time the

• Fleet Insurance - SafetyIQ 11.0.0 Updates

  New Features: The Performance and Utilization Module – Safety Scores is a newly introduced feature that provides carriers with a comprehensive overview of Azuga Safety Scores to evaluate overall

• Fleet Insurance - SafetyIQ 11.2.0 Updates

  New Feature: The Fleet Engagement Dashboard, newly added under the Performance & Utilization module, allows carriers to track fleet managers’ activity on the Azuga Fleet web app. Higher engagement

• Getting Started With OEM-Connected Telematics

  Welcome! If you've chosen to move forward with OEM Embedded Telematics, you're on the path to a smarter, simpler fleet management experience. This guide outlines the key steps and considerations to

• What are the available export formats available for Azuga Routes?

  The descriptions of all available export formats are provided below: Export CSV: This allows you to export routes as customizable CSV files. Export Notes as CSV: Exports the route notes with the

• Understanding the End User License Agreement (EULA)

  The End User License Agreement (EULA) is a legal contract between you (the user) and us (the software provider) that governs how our software and services can be used. It outlines what’s allowed,

• ELD Web - April Updates 2026

  Improvements ➔ The authentication system has been enhanced to provide a more consistent and predictable account lockout experience when users enter incorrect passwords multiple times. This ensures

• What is the Azuga Driver Score?

  The Azuga Driver Score is a measure of how safely and responsibly a driver operates their vehicle. Scores are calculated on a 0–100 scale, with higher scores reflecting safer driving. The score is

• What is the Azuga Driver Score?

  The Azuga Driver Score is a measure of how safely and responsibly a driver operates their vehicle. Scores are calculated on a 0–100 scale, with higher scores reflecting safer driving. The score is

• April Updates

  Improvements: To provide customers with more information about the events that caused an AI Cam alert, a sub-alert name has been included in the summary alert email for AI Cam alerts. The “Service

• What is a webhook?

  A webhook (also called a web callback or HTTP push API) is a way for an app to provide other applications with real-time information. A webhook delivers data to other applications as it happens,