May Updates

New Features:

• Introducing the all-new SafetyCam experience — faster, smarter, and accessible on both web and mobile platforms. Designed for a more intuitive and efficient workflow, this enhanced interface simplifies video telematics management and enables quicker responses to safety-related incidents. 
• We’ve introduced AutoPay, a new feature in the Billing tab under the Admin module that allows customers to set up secure, automatic recurring payments via ACH or credit card. This enhancement simplifies the payment process, reduces missed payments, and helps avoid late fees and service interruptions. 

Improvements:

• The New SafetyCam experience now launches by default in the Azuga web portal, offering enhanced functionality and a refreshed interface. A dropdown under the SafetyCam tab allows users to switch between the New and Classic views, supporting adoption while preserving user choice. 
• Refurbished Basic SafetyCam and AI SafetyCam units may display minor cosmetic variations but have no impact on performance or reliability. Each device is fully tested, certified, and guaranteed to meet strict quality and operational standards. 
• Collision Detection is now available for OEM vehicles, expanding this functionality beyond Datalogger devices. This enhancement provides better visibility and improved reporting across fleets using supported OEMs. 
• We’ve introduced key improvements to the Geofence selection experience in Azuga Fleet's Live Map. These updates improve usability, speed, and filtering, making it easier to manage and view geofences. 

New Features

Introducing the all-new SafetyCam experience — faster, smarter, and accessible on both web and mobile platforms. Designed for a more intuitive and efficient workflow, this enhanced interface simplifies video telematics management and enables quicker responses to safety-related incidents. 

We’re excited to introduce the all-new SafetyCam experience — faster, smarter, and available on both web and mobile platforms. This update offers a more intuitive workflow, making it easier than ever to manage, review, and respond to safety-related incidents anytime, anywhere. 

Key Features Include: 

• 3X Faster Load Times: Videos load significantly quicker, reducing wait times and boosting your productivity. 
• Fresh New Look: Enjoy a clean, modern interface designed to enhance navigation and usability across devices. 
• Viewed vs. Unviewed Videos: Easily distinguish new videos from those you’ve already reviewed, so you never miss anything important. 
• Archive & Delete Videos: Keep your video library organized by archiving valuable clips and deleting irrelevant ones effortlessly. 
• Hover to Preview: Save time by previewing videos instantly when you hover over thumbnails. 
• Smarter Grouping Options: Organize videos the way you want for faster, more efficient reviews. 
• Quick Filters for Key Events: Easily filter and find critical videos related to specific events, speeding up incident investigations. 
• Enhanced Live Streaming & Requests: Improved streaming reliability and real-time camera status updates provide a smoother viewing experience. 
• Comment-Based Coaching: Add and track coaching comments directly on videos, helping to improve driver performance and accountability. 
• Event Volume Insights: Gain visibility into incident trends over time to better identify risk areas and enhance fleet safety measures. 

…and many more enhancements designed to improve your video telematics experience. 

For detailed information, please refer to the document: [Customer] The New Video Telematics Experience 

We’ve introduced AutoPay, a new feature in the Billing tab under the Admin module that allows customers to set up secure, automatic recurring payments via ACH or credit card. This enhancement simplifies the payment process, reduces missed payments, and helps avoid late fees and service interruptions.

We’ve made it easier to manage your billing with the introduction of AutoPay, now available under the Billing tab in the Admin module. 

With AutoPay, you can securely set up automatic recurring payments using ACH or a credit card, helping you avoid late fees, reduce service interruptions, and simplify your billing process. 

Key Updates: 

• Set Up: Enable AutoPay anytime you make a payment to keep your account up to date automatically. 
• Save on Fees: ACH/Bank Transfer is set as the default method to help reduce processing costs. 
• Control Your Payments: A Max Debit Amount is automatically calculated, so you always know your payment limits. 
• Quick Access: A shareable link to your payment page is available right from the Billing screen. You can easily copy this link using the link button and share it with anyone who needs to make a payment. 

All payment information is handled securely in PCI-compliant systems, so you can pay with confidence. 

For detailed information, please refer to: How to Set Up and Manage AutoPay for Your Azuga Invoices

Improvements

The New SafetyCam experience now launches by default in the Azuga web portal, offering enhanced functionality and a refreshed interface. A dropdown under the SafetyCam tab allows users to switch between the New and Classic views, supporting adoption while preserving user choice.

The New SafetyCam experience is now the default view within the Azuga web portal when selecting the SafetyCam tab in the top navigation bar. 

Key Updates:  

• New SafetyCam Experience: Now the default view for all users, offering improved functionality and an enhanced user interface. 
• View Switch Option: A dropdown menu under the SafetyCam tab allows users to toggle between: 
• New — Access the updated SafetyCam experience (default) 
• Classic — Return to the previous SafetyCam interface if needed 

Users will automatically land on the New SafetyCam experience when clicking the tab, with the option to switch views as preferred. This update encourages broader adoption of the enhanced experience while preserving flexibility for users. 

Refurbished Basic SafetyCam and AI SafetyCam units may display minor cosmetic variations but have no impact on performance or reliability. Each device is fully tested, certified, and guaranteed to meet strict quality and operational standards.

As part of our commitment to transparency, we’d like to let you know that refurbished Basic SafetyCam and AI SafetyCam units may display minor cosmetic marks or signs of prior use. Please rest assured that every refurbished unit is thoroughly tested, certified, and guaranteed to meet full operational standards, with no impact on performance or reliability. 

What to Expect: 

• Minor cosmetic variations may be visible. 
• All devices are fully tested, certified, and reliable. 
• We have also updated our installation guides to include this information for added clarity and transparency. 

Thank you for your understanding and continued trust in our products.

Collision Detection is now available for OEM vehicles, expanding this functionality beyond Datalogger devices. This enhancement provides better visibility and improved reporting across fleets using supported OEMs.

Key Updates: 

• Event Display on Breadcrumb: Collision detection events now appear on the breadcrumb trail, enabling users to view both real-time and historical incidents. 
• Report Integration: Collision events are included in the Collision Detection Report, Summary Report, Trips Report, and Breadcrumb Report, with detailed information such as timestamps and vehicle data. 
• Email Alerts: Automated alerts are sent to fleet managers and admins when a collision detection event occurs, supporting faster response and awareness. 

This update helps centralize incident monitoring and enhances reporting capabilities for fleets using OEM-connected vehicles.

We’ve introduced key improvements to the Geofence selection experience in Azuga Fleet's Live Map. These updates improve usability, speed, and filtering, making it easier to manage and view geofences.

We’ve enhanced the Fleet Live Map with a redesigned Geofence User Experience to give you better visibility, control, and ease of use. The new interface streamlines how you search, select, and manage geofences, making daily operations faster and more intuitive. ​ 

We’ve moved and redesigned the Geofence interface to make it easier to access and more intuitive to use.​  

Where to Find It:​ Fleet > Live Map > Map Options > Geofences​ 

Previously, geofences were managed under the Filter section of the Live Map. With this update, you’ll now find a dedicated Geofence Selection panel under Map Options, giving you a clearer and more organized way to search, select, and manage geofences.​  

Key Updates: 

• New Geofence Selection Menu​ 

  • Alphabetically sorted list for easy browsing.​ 
  • Search bar to quickly find geofences by name.​ 
  • Filter by categories with improved layout and interaction.​ 
  • Bulk select/deselect options for quicker management.​ 
  • Helpful messages if you reach the maximum limit of 500 geofences.​  
• Performance Enhancements​ 
  • You can now view up to 500 geofences on the Live Map at once.​ 
  • Displaying more than 500 geofences at once is not supported to ensure smooth performance.​ 
• Sticky Preferences​ 
  • Your geofence selections are now saved automatically.​ 
  • Selections stay saved across sessions.

PDF Copy: Fleet Web Release Notes - May Updates 2025