Search results for How to install an Asset tracker

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  • I don’t see some of my vehicles on Live Maps, but they are listed under Admin >> Vehicle. Why is it so?

    Live Maps display information on the latest activities of your fleet. Any vehicles which have not reported its location for 7 or more days will drop off Live Maps. For example, if a vehicle named

  • Where do DTCs come from?

    DTCs are generated by the vehicle’s on-board diagnostics (OBD) system whenever a fault is detected. The OBD both diagnoses the fault and displays the DTC through visible warnings such as the

  • Collision Detection Report

    The Collision Detection Report provides a comprehensive list of videos captured by SafetyCams for various collision events. This report plays a crucial role in alerting fleet managers about crashes

  • OEM Compatibility Overview

    What is OEM Compatibility? A vehicle is said to be OEM Compatible if it is able to share data with the Azuga Fleet platform using OEM-embedded telematics hardware installed by the manufacturer. When

  • AFM v6.0 Updates

    New Feature: The “Users” module has been introduced to AFM, accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage user-related tasks, such as viewing, creating,

  • April Updates

    Improvements Renamed the metrics from Potential losses to Preventable losses on the ROI Calculator for better understandability and adoption of the feature on Fleet 2.0. Sorting feature has been

  • OEM Administration in the Azuga Platform

    Jump To: Understanding OEM Subscriptions OEM Subscription Statuses Overview of OEM Subscription Page Azuga offers some great features that make managing OEM vehicle subscriptions quick, easy and

  • What is the significance of various vehicle status present in the Azuga Routes application?

    Azuga Routes supports the following three main vehicle statuses: Active: Active Vehicles that you can use for various route planning and fleet management operations. Pending: Pending vehicles show

  • ELD Web - July Updates 2025

    Improvements: We've added "Activation Date" and "Last Contact" columns to the Accounts screen to help resellers quickly assess customer engagement and identify inactive accounts. We’ve added new

  • What are the features of the Activity Stream in the Azuga Routes web application?

    Azuga Routes Activity Stream is an interactive analytics and audit logging tool that allows you to assess and audit the performance of your entire team and view all events associated with your

  • AFM v6.1 Updates

    New Feature: The “Groups” module has been introduced to AFM, accessible within the Dashboard >> Admin module. This empowers admins to efficiently manage group-related tasks, such as viewing,

  • WEX Fuel Card Integration

    Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps SLA and Response Expectations Overview The WEX–Azuga integration brings together WEX fuel card

  • June Updates

    Improvements Following improvements have been made on Fleet 2.0: Ability to pair from Live Map as a contextual shortcut on the vehicle card for better User experience Full screen capability on Live

  • ELD iOS - December Updates 2025

    Improvements: ➔ The Ontario Operational Use Exemption in the Azuga ELD platform has been enhanced to improve HOS compliance tracking, driver status reporting, and exemption management for vehicles

  • Azuga Routes Web Platform Structure

    Azuga Routes Web Platform is one of the best route planning software solutions on the market that uses advanced algorithms to allow you to easily plan the most time-efficient and cost-effective

  • February Updates

    New Feature: The Collision Detection report and alert emails now include deep links that guide users to the corresponding collision reconstruction page on the user interface. This enhancement aims to

  • QR Code Download & Driver Pairing - User Guide

    Introduction: The QR code functionality in Fleet 2.0 is now supported within the new Vehicles screen and vehicle drawer, with improvements that make it easier to generate and download vehicle QR

  • Azuga - SafetyIQ 15.2.0 Updates

    New Features: The revamped SafetyIQ Fleet Dashboard gives insurance partners deeper visibility into individual fleet performance with improved navigation and vehicle-level insights. With AI-powered

  • What happens if the network is lost during the upload process?

    The SafetyCam videos would be queued in an event where the network is lost and will start the upload process once it is back. Last Verified on Mar 2024

  • ELD iOS - October Updates 2025

    Improvements: Downloaded documents now automatically clear on driver or co-driver logout, ensuring each login fetches only user-specific files. This prevents outdated file access, maintains data

  • Is there Live streaming available on the SafetyCam?

    Keeping the optimum usage of the bandwidth in mind, currently, Azuga SafetyCam is not equipped for Live streaming. However, our next gen SafetyCam AI camera supports free live streaming of upto 10

  • What is Collision Reconstruction?

    Collision Reconstruction is a feature that drills down an event and represents visual data of the entire collision event. The following details are displayed on the collision reconstruction page:

  • When does a driver get unpaired from his vehicle?

    A driver gets unpaired if any of the events below take place: At ignition OFF - Drivers get automatically unpaired when the vehicle ignition is turned OFF. And the driver will no longer be recognized

  • What is the SD card recording capacity for the AI SafetyCam?

    The default SD card with 128GB of storage can hold 100 hours of footage when recording both road and driver-facing videos before being overwritten. The below table provides stats on the capacity for

  • What is a Safety Cam report?

    Safety Cam Report is a list of consolidated videos reported by the SafetyCams for various events. Safety Cam report can be accessed under Report Module, To export the Report in PDF or XLSX format to

  • August Updates

    Improvements Following improvements have been made on Fleet 2.0: Adding a Service Entry now allows multi-line comments. Whitelabeling capability for resellers is now available on Fleet 2.0. Live

  • January Updates

    Feature Gap: With the newly added 'Track When' condition to the Geofence pop-up on Live Maps, users will now be able to create a Geofence with Landmark conditions directly from Live Maps. Earlier

  • ELD - November 2024 Updates

    The latest updates offer feature improvements, bug fixes, and enhanced performance Overview New Features: We're thrilled to introduce a new feature that allows Admins to rename vehicles and equipment

  • ELD Web - December Updates 2025

    Improvements: The Bulk Driver Upload process has been enhanced to provide clearer visibility into upload results and improve overall reliability when importing drivers in bulk. The Terminal Bulk

  • What is Vehicle Operational Cost?

    Vehicle Operating Cost (VOC) refers to the cost of vehicle usage. This includes costs for fueling, maintenance, repairs, etc. VOC is calculated by multiplying the distance traveled by the vehicle and

  • Fleet Insurance - SafetyIQ 10.0.0 Updates

    Improvements: The Fleet Dashboard now includes new metrics, such as the Azuga Driver Score and Fleet Trend category. It provides 12-month trend data, toggle functionality, and export capabilities,

  • Where can I find the details of my Azuga device on the web application?

    The Devices page on the Azuga website allows you to view information related to Azuga devices present in your account. It displays details such as serial number, associated vehicle, SIM ID, IMEI

  • ELD Web - May Updates 2025

    New Feature: We’ve introduced welcome emails for all user roles except drivers to streamline onboarding and communication. When a new user is created through the User page with any non-driver role,

  • What are the spreadsheet requirements for bulk upload of address for planning routes?

    Azuga Routes route planning engine requires users to input their data into the system for processing it and outputting the most efficient and optimized routes. The route planner Excel import and

  • SafetyCam – Vehicle Association via Azuga Fleet Web Platform

    Key Considerations for Association: The SafetyCam - Vehicle Association process is crucial for enabling data access and functionality on Azuga platforms (both mobile and web). Only associated cameras

  • Where can I find the Collision Detection Events

    Fleet managers can monitor Collision Detection events both on the Azuga Fleet 2.0 and Azuga FleetMobile (AFM) app In Fleet 2.0 There are several ways to view the Collision events. Collision Detection

  • July Updates

    New Feature: Introducing the new “Schedule Reports” feature for Status: AI SafetyCam, which automates the generation and delivery of detailed status reports directly to email inboxes at intervals

  • Voyager Fuel Card Integration

    Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Overview Voyager has over 30 years of experience providing commercial fleet fuel

  • Auxiliary Camera Technical Specifications

    The following table describes the technical specifications of a Wi-Fi Auxiliary Camera: Element Description Mount Flush (Rear) Wi-Fi Connects to the AI SafetyCam with Wi-Fi 802.11 b/g/n Micro-SD

  • What do you mean by Occupant Recognition?

    Occupant Recognition enables you to get automatically paired to a vehicle over Bluetooth. A one-time process per vehicle per user needs to follow for this to become automated: Toggle the Bluetooth

  • What is the operating temperature of the Azuga AI SafetyCam?

    Operating: 32°F to 131°F (0°C to 55°C) Note: In case the operating temperature is out of range, the AI safetycam will not start and will resume operation after reaching normal operating temperature.

  • What is Vehicle Tagging?

    Vehicle tagging allows you to associate multiple tags with a vehicle. Azuga does not allow a vehicle to be associated with multiple groups, but it supports vehicle tagging. For example, a vehicle V1

  • August Updates

    New Features: The newly added Unassociated Events segment in the SafetyCam module on Azuga web enables you to view unassociated camera videos, recover missed footage, and associate cameras with the

  • December Updates

    Improvements Changes to the Default view for Diagnostics Report on Fleet 2.0. Changes to the Default view for Report such as Diagnostic report, State Mileage, Geofence Report and Trips Report on

  • April Updates

    New Feature: We’ve introduced the new SafetyCam experience with enhanced features, including Events, Request Videos, and Live Stream. Designed for a more intuitive and efficient workflow, this

  • What is the recommended connection type for a Standalone AI SafetyCam?

    To ensure consistent power, always connect the standalone AI safetycam to a constant power source. The recommended method is to connect directly to the OBD-II port.

  • SafetyCam Report

    The SafetyCam Report provides a consolidated list of videos captured by Safetycams for various events. It can be accessed under the Reports module. This report can be further categorized by vehicle,

  • November Updates

    Introduced ‘Time Card’ report under the Reports Tab to display shift related information that is performed by your drivers on the Azuga FleetMobile app We now offer a "Time Card" report, similar to

  • Can we control the audio recording on the SafetyCam?

    To provide enhanced safety to our users, we do have flexibility in recording the audio. Audio recording is enabled by default in the SafetyCam. Please reach out to customercare@azuga.com to change

  • I cannot find the Live tab on my account. Why is it so?

    The Live tab will not be available if the role assigned to you does not contain the permission to access this feature. To find out the permissions associated with your role, navigate to the Roles