CarIQ Fuel Card Integration

Overview

CarIQ Pay is a digital, cardless payment platform for fleets that authorizes transactions using vehicle telematics data—eliminating the need for physical cards or PINs. Integrated with Azuga’s telematics platform, CarIQ validates the vehicle’s fuel level, location, and ID in near real-time before approving fuel purchases, reducing fraud and streamlining fleet operations.

The CarIQ–Azuga integration uses webhook-based communication to transmit trip and fuel data from Azuga to CarIQ automatically. Provisioning is automated via Azuga’s internal systems and requires little to no manual input from fleet managers.

Integration Summary and Key Benefits

Frictionless Payments

No physical fleet cards or driver-entered PINs—transactions are automatically authorized using telematics.

Reduced Fraud and Misuse

CarIQ Pay verifies fuel level, location, and vehicle identity to help prevent card skimming, off-location fueling, and unauthorized purchases.

Zero Additional Hardware

The solution uses existing Azuga hardware—no need for separate devices or installations.

Automated Provisioning

Azuga’s internal Pentaho job detects new CarIQ-linked accounts from Salesforce and configures them automatically, hourly.

Real-Time Vehicle Insights

Fuel usage, transaction history, and trip data are sent to CarIQ’s dashboard, giving fleet managers full visibility for reporting and reconciliation.

Integration Setup Process

The CarIQ–Azuga integration is fully automated. Fleet managers have minimal action required once the Salesforce record is configured.

Prerequisites

✅ Salesforce Account Flag:

In Salesforce, set the Fuel Card field to Car IQ in the partner information section.

✅ Azuga Account:

The fleet must have an active Azuga account with compatible telematics devices that capture trip and fuel data.

✅ Fuel Card Assignment

Fuel cards must be assigned to vehicles, not drivers, to ensure accurate transaction tracking.

✅ CarIQ Partnership Coordination:

CarIQ and Azuga align to confirm that provisioning is ready before accounts are flagged.

Integration Setup Steps

1.Account Mapping in Salesforce

The provisioning job scans Salesforce hourly for accounts where Fuel Card = Car IQ.
Once detected, the account is added to the provisioning queue.

2.Provisioning Job Execution

Azuga’s automation runs hourly to execute the following setup steps:

Create Integration User
- Format: 1059_cariq_integration@azuga.com (example)
  Grant Super Admin Access
- Full access rights for integration data flow
  Enable Developer Package
- Allows use of internal Azuga APIs
  Change Device Config Version
- Sets devices to CarIQ-specific config (e.g., FL.2201_43 )
  Set Ping Rate
- Typically set to 30 seconds for real-time tracking

3.Provisioning Confirmation

Upon successful provisioning, Azuga sends a confirmation email titled “Car IQ Automated Provisioning Alert” to:

CarIQ team and Azuga team

The email includes:

Azuga Customer ID
Car IQ Integration Username and Password
Car IQ API Key
Confirmation of Super Admin access and webhook registration

4.Webhook Validation and Activation

CarIQ uses the provided credentials and API Key to validate webhook activity.
Once verified, CarIQ Pay is fully enabled, and vehicles can transact without cards or PINs.

5.Secure Credential Storage

Azuga encourages using a secure password vault to store the integration credentials shared in the email.