Search results for How to install an Asset tracker
804 articles found
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How to bulk delete multiple route addresses from one or multiple routes?
To simultaneously delete multiple route addresses from one or multiple routes: 1. Navigate to Routes Map from the navigation menu. After that, select one or multiple routes that have the addresses
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How to set route schedules while planning routes on the web application?
To set up the route’s start time and date while you are planning a route: 1. In the route’s parameters, Click on Schedule tab. 2. Next, select the route’s start date and the route start time from the
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How to restore a deleted vehicle on the Azuga Routes web application?
You can restore your deleted vehicles at any time. To restore a deleted vehicle, click on the Restore or Refresh icon next to the vehicle that you want to activate. Additionally, you can restore
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How to request for a SafetyCam video via Azuga Fleet Mobile Application?
Prerequisite: The Request Video setting has to be enabled for your account to avail of this service. To enable the setting, you can reach out to customercare@azuga.com. Ensure that the SafetyCam is
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How to know the actual route taken by the dispatcher / Driver?
Login to the Azuga Routes account. Go to Routes >> Routes List >> Click on the Route Name The Map view with the stops at left side and activity log at right side will show Click on the Tracking >>
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How to plan a new route on the Azuga Routes web application?
To start planning a new route using the Azuga Routes web application: 1. Navigate to the Routes tab in the navigation menu, and then select Plan New Route or select PLAN NEW ROUTE from top left
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What troubleshooting steps for an AI SafetyCam that isn't turning on?
Check if the camera has a vehicle association. Ensure the camera is correctly installed and in a good network connectivity area. Refer to the Installation Guide | Azuga AI SafetyCam.pdf document for
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Field Validation for User Module
Overview This article outlines the required fields and validation rules for User Bulk Uploads using Add, Edit, or Delete actions. Ensure your data follows these rules for a smooth upload process. For
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Installation Guide for JBUS.
Table of Contents OVERVIEW WHAT’S IN THE BOX? REVISION HISTORY INSTALLATION-JBUS SETUP- AZUGA FLEET TRACKING Overview We appreciate your interest in choosing Azuga as your fleet tracking partner.
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If I have an existing OBD connection to the SafetyCam, can I remove the SafetyCam and plug it into another vehicle? Will it still work as usual?
Yes, you can set up the SafetyCam in another vehicle provided the OBD and the Safetycam are mapped on the Azuga Web application. Last Verified on Mar 2024
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October Updates
New Features: We’re excited to introduce the new OEM Subscriptions page in Azuga Web Fleet! This update simplifies OEM vehicle management by bringing factory-installed telematics directly into the
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How do I change the default currency? (For example, from USD to EUR).
To change the default currency on the web application: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page, under the ADMIN tab. 3. Click Web and then click General. 4.
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How to enable or disable the Street View preference on the web application?
To display street view of the address in alert emails: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page, under the ADMIN tab. 3. On the left pane of the Config page, click
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How many auxiliary cameras can be paired to the main AI safety camera?
Maximum 3 auxiliary cameras can be paired to the main AI safety camera.
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How to plan routes with disabled optimization on the Azuga Routes web platform?
To plan routes without route optimization: 1. Navigate to Plan New Route from the navigation menu. 2. Next, select one of the preferred routing data import methods (Interactive Map Editor,
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How to ensure that the first added/ uploaded added as the departure address?
To select one of the addresses you added or uploaded as the Departure Address (Depot): 1. First, ensure that you have the Find Address field in the Departure tab empty. After that, specify the rest
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How to change the driver association with the vehicle on the web application?
To assign a driver to another vehicle: Log in to the Azuga Web application. Navigate to the Vehicles page present under the ADMIN tab. This page lists all the vehicles present in your account. Click
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How to associate a Basic SafetyCam with a Vehicle on the Azuga portal?
Within the Fleet Web platform, the Basic SafetyCam can be associated through both the SafetyCam page and the Vehicles page, providing users with greater flexibility and control. Log in to the Azuga
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How do I claim the trip if I forgot to press the button?
If you forgot to press the button at the start of the trip and if the trip ended and the button was pressed, unfortunately, there would be no change and the trip cannot be claimed. Last Verified on
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What should I do if I see an incorrect speed limit alert?
If you notice an inaccurate PSL alert, please contact Azuga Support at customercare@azuga.com. Support will review the details and escalate the matter internally for further investigation if needed.
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How do i generate a Stops report?
The Stops Report shows you how long vehicles in your fleet were stopped at a particular location. It provides information such as your vehicle halt timestamp, location, and driver name. Azuga
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How can I track how much Live Streaming time has been used?
The new SafetyCam UI displays a timer while streaming. When the live stream ends, it shows the total minutes streamed per vehicle for that month. During live streaming:
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Can users get an alert when the vehicle has been in the geofence longer than it should be? Instead of getting an alert when a vehicle enters a geofence?
Yes, users can track and get alerts when a vehicle has been in the geofence longer than defined time by enabling “vehicle is inside geofence for longer than” track option from Geofence add/edit
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What are the different ways in which data, collected from the Azuga device, can be used by a fleet manager?
The data from the Azuga device allow fleet managers to monitor vehicle and asset performance, location, speed of travel, vehicle health, and driving behavior. It can also be used for measuring
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How to setup departure addresses when planning routes in the Azuga Routes web application?
Departure Address or Depot is the address from which one or multiple routes start (Start Address). If the route is optimized with the Roundtrip optimization parameter, this route will start and end
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How to name a route while route planning on the Azuga Routes web application?
With Azuga Routes route optimization software, you can name your multi-stop routes as per your preference. To name a route while planning the route: To plan a new multi-stop route using the
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How to customize the export file for routes in the Azuga Routes web application?
Azuga Routes allows you to easily customize the export file for your convenience. To customize the export file: 1. Select the Export CSV option to export the routes. 2. Once selected, the Export
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How long does it take to retrieve video from SafetyCam Plus and SafetyCam Pro?
If the SafetyCam is Online or in Standby mode, video retrieval typically takes 5–10 minutes. If the SafetyCam is Offline, it must be brought back Online to retrieve the video successfully. Note:
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I want to associate a driver with a beacon. How can I do this?
To associate a driver with a beacon: 1. Login to the Azuga Fleet Web application. 2. Navigate to the Devices page present under the ADMIN tab. 3. Select the Beacons tab. You will see the list of
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How soon does a driver get paired to a vehicle using a beacon card?
As soon as the vehicle ignition is turned ON, the driver will get paired with the vehicle on the very first ping from the device to the Azuga server (provided he is the only occupant in the vehicle
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How to view the planned routes using the Routes list on the web application?
To ensure you’re getting full visibility and control over your multi-stop routing processes, the Azuga Routes platform allows you to view all your planned and optimized routes on the Routes List.
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What is the maximum distance between an Auxiliary Camera and the main safetycam?
The maximum distance between an aux camera and the main safetycam is approximately 10 feet.
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What steps should a driver take when he is involved in an accident?
1. The driver must prevent further damages or injuries and obtain all pertinent information and report it accurately. Call for medical aid if necessary. Call the police. All accidents, regardless of
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What is Track Me?
Track Me helps you share your vehicle’s location with your friends or co-workers. It generates a link to view your map location and trip status in real-time. You can share this link with anyone
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Quick Start Guide
This guide will show you how to set up your Azuga account and use it for managing your fleet. Step 1: Install the OBD-II Device Once you’ve received the OBD-II devices from Azuga, install these in
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Azuga - SafetyIQ 15.0.0 Updates
Improvement Business Reports in SafetyIQ have been enhanced to make insights easier to understand and use. These improvements simplify how data is presented and give users more flexibility, helping
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How to plan routes on the Interactive map editor on the Azuga Routes web application?
Azuga Routes Interactive Map Editor enables you to use the adjustable and interactive map with advanced geocoding algorithms for picking addresses and locations right from the map and adding them to
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How do I assign a user/driver to the route on the Azuga Routes web application?
There are several different ways in which you can assign a route to the driver from the Azuga Routes web application to the Azuga Route planner application of a particular field employee: When
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How do I assign a vehicle to the route on the Azuga Routes web application?
Azuga Routes allows you to easily assign a particular user or vehicle to any planned multi-stop route, when you are planning a new route or to an already planned route. Assign a Vehicle When
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How to enable geofences and geofence activities on your interactive map on the web application?
To enable geofences and geofence activities on your interactive map 1. Open any route from your Routes List either in the Route Editor or on the Routes Map. 2. To display geofences around your route
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How do I change the map display to show names of drivers instead of vehicles?
Using the web preference, Map Label Name, you can customize the label on vehicle markers to display one of the following on the map: Vehicle Name Driver Name Group Name Vehicle Asset Number 1. Log in
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What should be done if there is an X across the network connection bars?
If there is an X across the bars, the SIM may be fine, but you might be in a location with a poor network. When there is no X, the signal should be sufficient for all functions to run.
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What should be done if there is an X across the network connection bars?
If there is an X across the bars, the SIM may be fine, but you might be in a location with a poor network. When there is no X, the signal should be sufficient for all functions to run.
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Installation Guide for OBDII.
Overview We appreciate your interest in choosing Azuga as your fleet tracking partner. This document provides instructions for a new user on • How to install OBD II into your vehicle. • How to set up
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2-Wired Hardwired GPS Installation Guide
GETTING STARTED METHOD A: USING THE AZUGA FLEET MOBILE APP Log in to the Azuga Fleet Mobile app. Navigate to Dashboard > Utilities > Installation. Tap on Hardwired GPS Tracker. Input the device
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Coast Fuel Card Integration
Overview Integration Summary and Key Benefits Integration Setup Process Integration Setup Steps Technical Details Error Handling and Troubleshooting Overview The Coast–Azuga integration connects
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How do I share my location using the Track Me utility?
To share the location using the Track Me utility on the mobile application: 1. From your Dashboard, tap Utilities. 2. Tap Track Me. 3. Select the duration to keep the link active. (After this period,
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How to plan territory based routes with addresses within territories on the Azuga Routes web application?
Azuga Routes helps businesses that provide multiple services that require your employees to use different equipment or have different sets of skills, you can create a separate territory for each
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Do we get an alert if the AI Camera is unplugged from the power cord?
Yes, an event is triggered under the Safetycam tab when the AI camera is unplugged from the power cord or tampered with. However, the event video is retrieved only for the camera tampered events.
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How do I create a maintenance reminder?
A maintenance reminder is an alert that informs you when the next service is due for vehicles/assets. For a video explanation of the Maintenance section, please refer to the following link: