Search results for How to install an Asset tracker

804 articles found

• How to calibrate the accelerometer of the standalone AI safetycam?

  Follow these steps: Turn off the vehicle ignition. Check that the safetycam is on. Press the touchscreen of the safetycam to view the PIN screen. Enter the default PIN 3333 to unlock the safetycam

• How to position the AI SafetyCam for improved event detection?

  Refer to the Installation Guide | Azuga AI SafetyCam.pdf document to learn more about how to position the AI SafetyCam for improved event detection.

• How to secure the viewing angles once they are set?

  Tighten the side screws when finished. Once the screws are tightened, the two lenses can be tilted forwards or backwards together but not separately.

• How to live stream the camera on the Azuga Platform?

  To live stream the camera on the Azuga Platform, follow these steps: Navigate to Safetycam >> Live Stream >> Select Vehicle from the drop-down menu. Click ‘Confirm & Start Streaming’ to start live

• How to request Roadside Assistance (RSA) service for my vehicle?

  You can request Roadside Assistance (RSA) service using any of the following methods: Through the AzugaFleetMobile application (recommended) By phone call RSA request via the Azuga FleetMobile (AFM)

• How to view multiple routes and move stops between them?

  Azuga Routes Routes Map is designed to provide a visual overview of multiple optimized routes and apply instant changes to several planned routes at the same time, allowing you to map routes and add,

• How to plan routes using the bulk address upload option?

  To plan routes with the bulk address upload option: 1. Navigate to Plan New Route under Routes and select Upload a File from the corresponding window. 2. Add a Route Name and click Create Route and

• How to compare routes side by side and merge them?

  Azuga Routes routing software, allows you to compare multi-stop routes that have been previously planned and optimized. Comparing multiple optimized routes side by side allows you to visually analyze

• How to upload a customer information spreadsheet into the system?

  To upload a customer information spreadsheet into the system: 1. Navigate to Address Book List from the navigation menu. 2. Next, go to File in the top left corner of the screen and then select

• How to plan routes with Address Book contacts as stops?

  To plan routes with Address Book contacts as stops: 1. Navigate to Address Book List from the navigation menu. 2. Next, select the contacts that you want to use for planning one or multiple routes by

• How to group code addresses for advanced address search groups?

  Group coding your addresses and contacts with custom-defined group identifiers allows you to create search groups that will filter your entire Address Book by customers with particular statuses or

• How to use the real-time search engine for better results?

  Azuga Routes real-time search engine provides a powerful solution to help you search your multi-stop routes for specific information or locate your optimized routes, delivery addresses, prospect

• How to plan route on the Azuga Routes mobile application?

  To plan a new route on your Azuga Route mobile application: 1. Navigate to My Routes from the navigation menu. 2. Then, tap on the Add Route button at the bottom of the screen. 3. After that, enter

• How to save customer location data in the address book?

  The Global Address Book is a centralized database where you and your team members can securely store the information about customers’ locations, depots, commercial facilities, warehouses, and any

• How to add a new user on the web application?

  Users are people in your organization that uses Azuga for tracking vehicles and reporting on performance and productivity. Users can be drivers as well, who are given limited access to the

• How long does it take to retrieve a Requested Video?

  If the camera is Online or in Standby mode, the video can be retrieved within 5 to 10 minutes. If the camera is Offline or shows No Status, it must be brought back online to retrieve the video

• How to create a Geofence/address on the Azuga web application?

  For a video explanation of the Geofences section, please refer to the following link: Geofences Video Navigate to the Geofences section present under Admin on your Azuga Web application. Select Add

• How to delete routes on the Azuga Routes web application?

  To delete one or multiple routes from the Route Planner, you need to take the following steps: 1. In the Routes List or the Routes Map, check the boxes next to the route(s) you want to delete. 2.

• How to auto-assign multiple users/drivers to multiple routes at once on the Azuga Routes web application?

  Azuga Routes let you can easily auto-assign multiple users to multiple routes at once. This feature helps to equally distribute your planned routes among all available users. 1. Navigate to the

• What are the features available in an AI SafetyCam?

  To learn more about the features that an AI SafetyCam offers, refer to the Azuga AI SafetyCam Feature Offering - Fleet 2.0.pdf document.

• What are the features available in an Aux camera?

  All features available for the main camera are also available for the aux cameras. The only feature not available for the aux camera is the ability to wake up when the vehicle ignition is off.

• Vehicle and Driver Pairing Methods

  Overview Pairing is the process of associating a vehicle with a driver to enable identification, reporting, auditing, and performance measurement. Azuga offers multiple methods to pair drivers with

• What are the different types of preferences available on the app?

  The different types of preferences available on the web application are as follows: 1. GENERAL Child Group Selection – To list groups as standalone groups. If enabled, when you select a child group

• How do I know the app version that is installed on my phone?

  The application version is displayed under the App Details section. This can be seen by navigating to the Settings page from the Dashboard. Last Verified on June 2025

• How to check the network signal strength of the AI SafetyCam?

  Connect your AI SafetyCam to a power source. Enter your PIN on the screen. Check the touchscreen to see network connection bars. The connection is active when there is no X across the bars. The

• How to request for a SafetyCam video via your Desktop Utilities?

  The Azuga Desktop Utilities Application allows you to extract videos directly from the Azuga Safetycam. This document discusses the procedure on how to extract videos from the SafetyCam via Desktop

• How to plan routes using the copy and paste address option?

  The Copy-and-Paste data import method lets you effortlessly plan multi-stop routes by copying a set of addresses from any third-party app, software, storage device, or service and then pasting them

• How to specify the Depot (Departure Address) in the upload spreadsheet?

  To specify the preferred Departure Address (Depot) in the spreadsheet that you are uploading into the system: 1. Ensure that the Find Address field in the Departure tab is empty and specify the rest

• How to create a new contact in the Address Book List?

  To create a new entry/contact in your Azuga Routes Address Book: 1. Go to the Address Book List from the navigation menu. 2. Then, Navigate to the File in the top left corner of the screen and then

• How to plan routes using with a large number of destinations?

  To plan one or multiple routes with all addresses from one or multiple territories: First, select the preferred territories by checking the corresponding boxes. Next, click on the gear icon in the

• How to export route data on the Azuga Routes web application?

  The routes data can be exported in a number of different ways from the Azuga Routes web application. Exporting Route Data from the Routes List: To export route data from your Routes List 1. Navigate

• How to rename a route on the Azuga Routes web application?

  Once the route is planned and optimized, it is opened in the Route Editor where you can modify it. The name of the route opened in the Route Editor is displayed at the bottom of the interactive map

• How to create address search groups on the address book map?

  Azuga Routes Advanced Search Groups Add-On enables you to search the Address Book and filter all your addresses and contacts right on the map using millions of flexible constraints so that you can

• How to insert addresses from the search groups into the routes?

  To use advanced search groups for filtering your addresses and inserting them into the most optimal routes: Navigate to Address Book Map from the navigation menu. For filtering all addresses in your

• How to create territories with your address on the web application?

  Azuga Routes territory mapping feature to create a separate territory for each service you provide and then assign the right employees to the right territories accordingly. To use Azuga Routes

• How to color-code your addresses and set up address icons override?

  Color coding and setting address icons allow you to customize how you view your addresses on the map, as well as how you want your team members to interact with those addresses. For example, you may

• How to create custom data filters for advanced address search groups?

  When you need to work with hundreds of thousands of addresses and contacts, you can use Azuga Routes Advanced Search Groups Add-On for effortlessly structuring, filtering, and utilizing all this

• How to Set Up and Manage AutoPay for Your Azuga Invoices

  Overview AutoPay is a convenient feature that lets Azuga automatically charge your saved payment method for invoices as they become due. This helps you avoid late fees, missed payments, and service

• What is the recommended connection type for an AI SafetyCam?

  To ensure consistent power, always connect the AI safetycam to a constant power source. The recommended method is to use a Y cable to connect to the OBD-II port.

• What is the recommended connection type for an Aux camera?

  The recommended way to power an aux camera is by connecting it to a 12V or 24V ignition power source using the attached power cables via a fuse.

• Is it safe to perform the installation of the Auxiliary camera myself?

  The installation must be performed by a qualified or professional person. Working with your vehicle's power system can be dangerous. Consult a professional for guidance.

• Field Validation for Equipment Module

  Overview Use this guide to format your data correctly when performing a Bulk Upload to add equipment. Fields must follow the validations below to avoid upload errors. For Add, Equipment Name,

• How do I invalidate a Track-Me link?

  To invalidate a Track-Me link: a. From LIVE map page, click the Send Track-Me Links. b. Select the Manage Link tab. This tab contains the list of active Track-Me links in your account. c. Click the

• How do I invalidate a Track Me link?

  To invalidate a link, navigate to the Track Me page (under Dashboard > Utilities) and tap the Stop Sharing button.

• What is the maximum capacity of an SD card that can be installed in the standalone AI camera?

  The maximum capacity of an SD card that can be installed in the standalone AI camera is an industrial-grade 512 GB SD card.

• What is the maximum storage capacity of an SD card that can be installed in the AI SafetyCam?

  The maximum capacity of an SD card that can be installed in the AI camera is an industrial-grade 512 GB SD card. Note: We recommend using SD cards (pro or high endurance cards) specifically built for

• How to check the camera health from the Status: AI SafetyCam report?

  Ensure that the camera has a vehicle association. Only cameras with a vehicle associated will appear in this report. Verify that the last connected status matches the vehicle's trip end. If there is

• How to trigger the Button Pressed event for the Azuga AI SafetyCam?

  The driver has to manually press the button once to trigger the event. The button is located at the bottom of the camera.

• How to plan routes on the map directly on the web application?

  Azuga Routes provides the flexibility to draw on the map and select a set of customers’ locations within the drawn area, and the Route Planner will produce one or multiple time-efficient and

• How to merge routes into a single route using the Routes Map?

  To combine routes into a single new multi stop route using the Routes Map: 1. First, go to Routes Map from the navigation menu. 2. Next, select the routes that you want to merge by checking the