Search results for How to install an Asset tracker

804 articles found

  • ELD iOS - January Updates 2025

    New Feature: We are excited to announce the release of a new feature that allows drivers to annotate their logs in the Canadian Council of Motor Transport Administrators (CCMTA) system, similar to

  • What are common DTCs?

    Certain DTCs are more likely to appear than others. Below is a list of common DTCs you may encounter and their corresponding malfunctions. P0442: A small system leak in a vehicle’s evaporative

  • Azuga Fleet Device - Cheat Sheet

    1. Device Installation a. Locate your vehicle’s onboard diagnostic (OBD) port. The port is generally located under the bottom edge of a vehicle’s dashboard (on the driver’s side). b. Plug the Azuga

  • Fleet Insurance - SafetyIQ 12.1.0 Updates

    New Feature: SafetyIQ is now the single platform for all Azuga insurance reporting needs, fully consolidating and replacing Power BI reporting. Features like daily data refreshes, extended historical

  • What is a role?

    A role is a collection of permissions that can be assigned to a user. It provides the ability to restrict or allow access to certain functionalities (or features) within the Azuga application. That

  • CarIQ Fuel Card Integration

    Overview Integration Summary and Key Benefits Overview CarIQ Pay is a digital, cardless payment platform for fleets that authorizes transactions using vehicle telematics data—eliminating the need for

  • Can I change the score range for driver categories?

    Yes, the score ranges can be changed to define various drivers. To make the changes, please reach out to customercare@azuga.com. Last Verified on June 2025

  • April Updates

    Improvements: "Calibration State" and “Aux Camera” columns have been added to Status: AI SafetyCam Report to enhance camera functionality and facilitate efficient monitoring and management We've

  • Is vehicle-driver pairing automatic?

    In addition to the button press pairing, Azuga provides the option of auto beacon detection. To get this activated, please reach out to customercare@azuga.com. Last Verified on June 2025

  • What if the driver deletes the video from the SD card before it gets uploaded?

    Unfortunately, there is no way to recover the videos once they are deleted by the driver without being uploaded to the server. We do recommend hiring trustworthy drivers to avoid losing your videos.

  • What are the events registered by AI SafetyCam? Are those events visible on the AFM application?

    Yes, the events visible on the AFM application are identical to those displayed on the web. Refer to the Azuga AI SafetyCam Feature Offering - Fleet 2.0.pdf document to learn more about the events

  • Are there extendable cameras for the SafetyCam?

    No, SafetyCam doesn't support extendable cameras as of now. Note: Our next gen advanced cameras does support extendable cameras for the vehicles to use. Please reach out to customercare@azuga.com to

  • Is the data update interval for the equipment beacons fixed, or is it configurable?

    The current default interval for data updates is set to three minutes. This setting is fixed for the MVP, but future updates will introduce options to increase configurability, including the ability

  • In some instances, my driving path at start is slightly offset from actual path. Why is it so?

    In some instances driving path shown at the start of a trip, might display a slightly offset position/driving path vs the actual path. This is due to the fact when your vehicle is parked for a long

  • Will there be a warning system for equipment beacon low battery levels in the UI?

    Yes, although it’s not a priority for the initial launch, there are plans to implement a proactive notification system within the platform to alert users when the equipment beacon battery is low.

  • What are Forms?

    Forms are used to capture data and information from the field that is reported to your supervisor as part of a task. Forms will be predefined by your supervisor and will be assigned to you. You can

  • Are the equipment beacons waterproof or water-resistant?

    The equipment beacons are classified as waterproof according to their IP67 rating. This rating means they are protected against dust and can handle temporary submersion in water up to 1 meter (about

  • What is a beacon?

    Beacons are small credit card-sized cards that emit low-energy Bluetooth radiations. These cards are used for occupant recognition, i.e., they help you identify occupants within a vehicle in

  • I rely on phone navigation quite often while driving, but it has been blocked by your application now. Could I get this enabled back on my phone?

    This can be enabled only by your supervisor. It is at his discretion to enable or disable the navigation functionality. You will still be able to access phone navigation if you are driving below the

  • Where can I view Posted Speed Limit (PSL) alerts that were sent from the Azuga portal?

    To view PSL alerts that have been triggered and sent: Go to Reports. Select Alert Report. Filter by Alert Type: Posted Speed Limit. Generate the report. The Alert Report displays all Posted Speed

  • Where do I find my API Key?

    1. Log in the Azuga Fleet Web application. 2. Navigate to the Users page, under the ADMIN tab. 3. Locate the API key under the column Webservices API Key, corresponding to your name. This key needs

  • July Updates

    Improvements Following improvements have been made on Fleet 2.0: Request Video duration for safetycam now increased to 60 minutes from 5 minutes Display the stop time between Ignition OFF and

  • What is ‘Find it Forward’?

    'Find it Forward' helps you find places around your current location and also provides the directions to reach these places. It shows places such as restaurants, gas stations, hospitals, and ATMs. It

  • OEM Telematics for Stellantis

    Jump to: Supported Models Order Process Azuga OEM Embedded Telematics offers a simple way to enable telematics within your fleet. ​ This solution takes advantage of telematics devices already

  • Does the camera alert drivers for Distracted Driving triggered events?

    Yes, the camera triggers audio and visual alerts to warn the driver when a distracting event is identified. It provides instant reactive coaching to correct distracted driving behavior. If the driver

  • Can the geofence alerts be turned off?

    You have control over the geofences set up on your account to send you alert notifications or not on vehicle entry and exit. If you wish not to receive notifications for geofences set up in the

  • January Updates

    Improvements Default view changes for Speeding and Stop reports on Fleet 2.0 Fixes Various bug fixes and performance improvements. Improvements Default view changes for Speeding and Stop reports on

  • What are Timecards?

    Timecard is a feature set that is used to record and report your shift timings. It allows you to log your shift activities along with break times at the tap of a button. This information is then sent

  • What is a Button Pressed event?

    A SafetyCam Button Pressed event occurs when the driver manually activates the button to record videos other than the distracting events. This alert is activated when the driver wants to capture

  • Who can I converse with, using the app?

    You can send messages to any user listed under the Contacts tab. The list of contacts contains: Your manager Supervisor of your group Other drivers in your group These names will be automatically

  • What is Azuga Fuel Saver Package?

    Azuga Fuel Saver package allows fleet managers to determine potential savings and opportunity costs in terms of the fuel purchased for their fleet. It also helps them determine the groups or drivers

  • What are the other camera settings that can be user-controlled?

    We are currently working to provide the ability for the customer to modify the settings.

  • Can we disable the Driver Facing Camera on the SafetyCam?

    The default settings have driver-facing camera enabled.Please reach out to customercare@azuga.com to disable the camera recording configuration. Last Verified on Mar 2024

  • ELD Web - March Updates 2026

    Improvements ➔ We have enhanced the user synchronization process by introducing secure password decryption for Fleet Kafka user events, ensuring better compatibility and data security between

  • March Updates

    Improvements SafetyCam video links for events can now be accessed through Breadcrumb report on Fleet 2.0. Fixes Various other bug fixes and performance improvements. Improvements SafetyCam video

  • What is a Trip Log?

    Trip Log provides you to view your trips and trip details by selecting a date range. The trips listed on this page are specific to you and it aggregates all the trips you have done across different

  • I already have Beacon cards with buttons, can I use the same for this feature?

    As a member of the Azuga Program, you can enrol your beacon cards to access the button feature. Please contact customercare@azuga.com to get started. Last Verified on June 2025

  • What is the resolution of videos displayed on the website?

    The resolution of videos that are displayed on the website is 720p by default. resolution can be upgraded to 1080p for Safetycam AI by reaching out to customercare@azuga.com Last Verified on Mar 2024

  • Does the Safetycam detect driver drowsiness?

    Detecting the drowsiness of the driver is not available in the SafetyCam. As part of our driver safety functionalities, our next-gen SafetyCams supports AI based detection, reach out to

  • Can I change the averaging score period?

    Yes. You can adjust the averaging score period by navigating to Settings > Average Score Period. The available options are Weekly, Monthly, and Quarterly, allowing you to view your scores over

  • What should be done if the camera cannot be awakened during the live streaming request?

    If the camera cannot be awakened or doesn’t respond during live streaming for more than two minutes, click the "Retry" button to attempt the request again. Users can retry live streaming a particular

  • Does Azuga devices support hybrid vehicles?

    Azuga devices do support hybrid vehicles to some extent and can be installed in the OBD-II port. If the vehicle has no available port, the devices can be hardwired to the battery. Last updated on

  • Why does the GV600M network LED always flashes quickly?

    If the device is not registered to the network or the network signal is too weak, the network status LED might blink fast. Please move the device to a place with proper LTE coverage. Last updated on

  • What is Posted Speed Limit?

    Posted Speed Limit (PSL) refers to the legally designated maximum speed allowed on a specific road segment. Azuga compares the vehicle’s actual speed with the posted speed limit of that road to

  • Can I change the averaging score period?

    Yes. You can adjust the averaging score period by navigating to Dashboard > Summary. The available options are Today, Yesterday, Current Week, Current Month, Current Quarter, Custom Dates, allowing

  • Does the camera support parking mode feature?

    As of now our Azuga safety camera doesn't support this feature however our AI cameras do support the parking mode feature. Please reach out to customercare@azuga.com to learn more about the feature.

  • Can customers replace the batteries themselves?

    Yes, customers can replace the batteries. The equipment beacon is designed with two screws, allowing the end user (driver or admin) to open the device with a screwdriver and change the battery. This

  • Where do I find the details of my currently paired vehicle?

    From your Dashboard, navigate to the Pairing screen to get the details about the device and vehicle you are currently paired with. This page contains the following information: Vehicle Name Vehicle

  • What happens if I press the button post completion of the trip?

    The button on the beacon has to be pressed after 30 seconds after the ignition of the vehicle is turned on. If you forgot to press the button at the start of the trip and if the trip ended and the

  • What is camera calibration? Why is it necessary?

    Camera calibration refers to the process of calibrating the accelerometer sensors in the AI SafetyCam to ensure accurate detection of risky driving events. Calibration is crucial for the proper