Search results for How to install an Asset tracker

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  • In some instances, my driving path at start is slightly offset from actual path. Why is it so?

    In some instances driving path shown at the start of a trip, might display a slightly offset position/driving path vs the actual path. This is due to the fact when your vehicle is parked for a long

  • Will there be a warning system for equipment beacon low battery levels in the UI?

    Yes, although it’s not a priority for the initial launch, there are plans to implement a proactive notification system within the platform to alert users when the equipment beacon battery is low.

  • What are Forms?

    Forms are used to capture data and information from the field that is reported to your supervisor as part of a task. Forms will be predefined by your supervisor and will be assigned to you. You can

  • Are the equipment beacons waterproof or water-resistant?

    The equipment beacons are classified as waterproof according to their IP67 rating. This rating means they are protected against dust and can handle temporary submersion in water up to 1 meter (about

  • I rely on phone navigation quite often while driving, but it has been blocked by your application now. Could I get this enabled back on my phone?

    This can be enabled only by your supervisor. It is at his discretion to enable or disable the navigation functionality. You will still be able to access phone navigation if you are driving below the

  • Where can I view Posted Speed Limit (PSL) alerts that were sent from the Azuga portal?

    To view PSL alerts that have been triggered and sent: Go to Reports. Select Alert Report. Filter by Alert Type: Posted Speed Limit. Generate the report. The Alert Report displays all Posted Speed

  • Where do I find my API Key?

    1. Log in the Azuga Fleet Web application. 2. Navigate to the Users page, under the ADMIN tab. 3. Locate the API key under the column Webservices API Key, corresponding to your name. This key needs

  • July Updates

    Improvements Following improvements have been made on Fleet 2.0: Request Video duration for safetycam now increased to 60 minutes from 5 minutes Display the stop time between Ignition OFF and

  • What is ‘Find it Forward’?

    'Find it Forward' helps you find places around your current location and also provides the directions to reach these places. It shows places such as restaurants, gas stations, hospitals, and ATMs. It

  • OEM Telematics for Stellantis

    Jump to: Supported Models Order Process Azuga OEM Embedded Telematics offers a simple way to enable telematics within your fleet. ​ This solution takes advantage of telematics devices already

  • Does the camera alert drivers for Distracted Driving triggered events?

    Yes, the camera triggers audio and visual alerts to warn the driver when a distracting event is identified. It provides instant reactive coaching to correct distracted driving behavior. If the driver

  • Can the geofence alerts be turned off?

    You have control over the geofences set up on your account to send you alert notifications or not on vehicle entry and exit. If you wish not to receive notifications for geofences set up in the

  • January Updates

    Improvements Default view changes for Speeding and Stop reports on Fleet 2.0 Fixes Various bug fixes and performance improvements. Improvements Default view changes for Speeding and Stop reports on

  • What are Timecards?

    Timecard is a feature set that is used to record and report your shift timings. It allows you to log your shift activities along with break times at the tap of a button. This information is then sent

  • What is a Button Pressed event?

    A SafetyCam Button Pressed event occurs when the driver manually activates the button to record videos other than the distracting events. This alert is activated when the driver wants to capture

  • Who can I converse with, using the app?

    You can send messages to any user listed under the Contacts tab. The list of contacts contains: Your manager Supervisor of your group Other drivers in your group These names will be automatically

  • What is Azuga Fuel Saver Package?

    Azuga Fuel Saver package allows fleet managers to determine potential savings and opportunity costs in terms of the fuel purchased for their fleet. It also helps them determine the groups or drivers

  • What are the other camera settings that can be user-controlled?

    We are currently working to provide the ability for the customer to modify the settings.

  • Can we disable the Driver Facing Camera on the SafetyCam?

    The default settings have driver-facing camera enabled.Please reach out to customercare@azuga.com to disable the camera recording configuration. Last Verified on Mar 2024

  • ELD Web - March Updates 2026

    Improvements ➔ We have enhanced the user synchronization process by introducing secure password decryption for Fleet Kafka user events, ensuring better compatibility and data security between

  • March Updates

    Improvements SafetyCam video links for events can now be accessed through Breadcrumb report on Fleet 2.0. Fixes Various other bug fixes and performance improvements. Improvements SafetyCam video

  • What is a Trip Log?

    Trip Log provides you to view your trips and trip details by selecting a date range. The trips listed on this page are specific to you and it aggregates all the trips you have done across different

  • What is the resolution of videos displayed on the website?

    The resolution of videos that are displayed on the website is 720p by default. resolution can be upgraded to 1080p for Safetycam AI by reaching out to customercare@azuga.com Last Verified on Mar 2024

  • Does the Safetycam detect driver drowsiness?

    Detecting the drowsiness of the driver is not available in the SafetyCam. As part of our driver safety functionalities, our next-gen SafetyCams supports AI based detection, reach out to

  • Can I change the averaging score period?

    Yes. You can adjust the averaging score period by navigating to Settings > Average Score Period. The available options are Weekly, Monthly, and Quarterly, allowing you to view your scores over

  • What should be done if the camera cannot be awakened during the live streaming request?

    If the camera cannot be awakened or doesn’t respond during live streaming for more than two minutes, click the "Retry" button to attempt the request again. Users can retry live streaming a particular

  • Does Azuga devices support hybrid vehicles?

    Azuga devices do support hybrid vehicles to some extent and can be installed in the OBD-II port. If the vehicle has no available port, the devices can be hardwired to the battery. Last updated on

  • Why does the GV600M network LED always flashes quickly?

    If the device is not registered to the network or the network signal is too weak, the network status LED might blink fast. Please move the device to a place with proper LTE coverage. Last updated on

  • What is Posted Speed Limit?

    Posted Speed Limit (PSL) refers to the legally designated maximum speed allowed on a specific road segment. Azuga compares the vehicle’s actual speed with the posted speed limit of that road to

  • Can I change the averaging score period?

    Yes. You can adjust the averaging score period by navigating to Dashboard > Summary. The available options are Today, Yesterday, Current Week, Current Month, Current Quarter, Custom Dates, allowing

  • Does the camera support parking mode feature?

    As of now our Azuga safety camera doesn't support this feature however our AI cameras do support the parking mode feature. Please reach out to customercare@azuga.com to learn more about the feature.

  • Can customers replace the batteries themselves?

    Yes, customers can replace the batteries. The equipment beacon is designed with two screws, allowing the end user (driver or admin) to open the device with a screwdriver and change the battery. This

  • Where do I find the details of my currently paired vehicle?

    From your Dashboard, navigate to the Pairing screen to get the details about the device and vehicle you are currently paired with. This page contains the following information: Vehicle Name Vehicle

  • What is camera calibration? Why is it necessary?

    Camera calibration refers to the process of calibrating the accelerometer sensors in the AI SafetyCam to ensure accurate detection of risky driving events. Calibration is crucial for the proper

  • What is trip tagging?

    Trip tagging is a method to categorize the trips you have taken. You can categorize trips as Personal, Business, Evaluation, and Completion, by associating these tags with the trips. Your supervisor

  • Is your vehicle OBD-II or J1939 complaint?

    OBD-II compliant: Cars and light trucks built and sold in the United States after January 1, 1996 were required to be OBD-II equipped. J1939 compliant: Most diesel engine manufactured vehicles or

  • Can I see what position do I stand when compared with my entire fleet or my immediate group?

    Yes. You can compare your scores across your group as well as with the entire fleet. To compare scores with drivers from your entire organization, Tap on the Settings tile from your Dashboard. Under

  • Azuga - SafetyIQ 14.2.0 Updates

    New Feature AI Insights are now available on the Program Dashboard for Insurance and Reseller customers, providing a quick, program-wide view of safety trends and performance. AI Insights are now

  • What is Azuga Roadside Assistance?

    The Azuga Roadside Assistance utility provides you services when your vehicle has suffered a mechanical failure leaving you stranded on the road. It offers services such as towing, tire change, jump

  • Can I change the theme of the map?

    Yes. You can use a custom style for Maps and can set the color schemes. To change the theme of the map: 1. Tap the Settings tile from your Dashboard. 2. Under Map Preference, toggle the Set Map Theme

  • What's Changed?

    The Login page has been divided into two steps because it is a more secure and modern way for users to login. It allows you to input your username on the first page and your password or any other

  • June Updates

    Improvements: We have enhanced our Live Map feature by implementing vehicle icons in the tabular view. Previously, vehicle icons were only available in the card view for Live Maps. This update

  • What size SD card is included with the AI camera?

    AI cameras are shipped to customers with a 128GB SD card included.

  • Why is vehicle-camera association important?

    The vehicle-camera association is important to ensure that the camera is correctly associated with the vehicle.

  • Why is vehicle-camera association important?

    The vehicle-camera association is important to ensure that the camera is correctly associated with the vehicle.

  • What is the expected battery life of the equipment beacon?

    The expected battery life of the equipment beacon is up to 2-3+ years. Last Verified on September 2025

  • Azuga FleetMobile (AFM) - Quick Start Guide

    Click the link below to download the Azuga FleetMobile (AFM) - Quick Start Guide. Azuga-FleetMobile-App-_-User-Guide.pdf Last Verified on June 2025

  • Why is calibration of the sensors necessary for the standalone AI safetycam?

    Calibration of the sensors is required to ensure accurate detection of risky driving events by the standalone AI safetycam's internal sensors.

  • What functionalities does LifeSaver offer?

    LifeSaver provides monitoring, locking, and blocking capabilities on both Android and iOS devices to prevent distracted driving. Last Verified on June 2025

  • Do the new SafetyCam devices include SIM cards?

    Yes — both SafetyCam Plus and SafetyCam Pro are equipped with pre-installed, industrial-grade SIM cards to ensure reliable and continuous network connectivity.