Search results for How to install an Asset tracker

787 articles found

• What is Fuel report? How do i generate a Fuel report?

  Fuel Report Track fuel consumption across your fleet and tie that in with actual expenses at the pump through our fuel card integration. Investigate potential fuel savings with our nearest-cheapest

• What is Geofences report? How do i generate a Geofences report?

  Geofences: Tracking Geofence Entries and Exits Our GPS Tracking devices can send out an alert when a vehicle enters or exits a geofence. This report allows you to view which geofences your vehicles

• How do I access a form using the Azuga FleetMobile application?

  1. From your DASHBOARD, tap on the WORK tile. 2. Tap on the FORMS tile to get the list of forms assigned to you. 3. From the list, tap on a form and fill out the form with appropriate details. 4. Tap

• How do I check if my Azuga GPS device is working?

  To check if your Azuga GPS device is in working condition, please follow the below steps: 1. Re-seat your device. Remove the device and plug it back into the OBD port of your vehicle after 5 minutes.

• How do I add a new driver on the web application?

  The Drivers page allows you to add, edit, and delete information of drivers of your fleet. It also allows you to manage the vehicle-to-driver mapping. For a video explanation of the Drivers section,

• How do I edit the user information on the web application?

  To edit a user on the web application: 1. Log in to the Azuga Web application 2. Navigate to the Users page present under the ADMIN tab. 3. Click on the edit icon corresponding to the user you wish

• How do I set up the auto-refresh interval for Live Maps?

  To set-up auto refresh interval for Live Maps: 1. Log in to the Azuga Fleet Web application. 2. Click on Live Update Settings option present under the maps section of the live page. 3. You can either

• How can I access the LifeSaver portal from the Azuga UI?

  To access the LifeSaver portal from the Azuga UI, log in to your Azuga account, click the "Switch App" button, and select "LifeSaver" from the drop-down menu. Last Verified on June 2025

• I forgot my Azuga account password. How do I reset it?

  To reset your password: Navigate to https://fleet.azuga.com/azuga/. This is the Azuga login page. Click on the Forgot Password link to reset your password. You will be redirected to the Password

• How long are deleted videos stored under the "Archived Events" tab?

  Deleted videos remain in the "Archived Events" tab for 30 days from the deletion date. After 30 days, they are permanently deleted and cannot be recovered.

• Understanding QR Code Pairing

  1. What is QR code pairing? QR code pairing is an easy and reliable way to pair drivers and vehicles in the Azuga Fleet. By leveraging the QR capabilities native to modern smartphones, Azuga’s

• April Updates

  New Features: ➔ Introducing the new Small Dome Auxiliary Camera for SafetyCam Pro, designed to fit more vehicles with its compact mount, making installation on thin mirror arms easier than ever. It

• Can I connect multiple SafetyCams to a single datalogger at one time?

  No !! the datalogger connects to only one SafetyCam and once connection is established it communicates with the same Safetycam. There is no mapping for one datalogger to multiple SafetyCams. Last

• What are the prerequisites for the camera Live Stream function to work?

  The prerequisites for the camera Live Stream function to work include: The vehicle should be in a good network connectivity area where it is possible to communicate with the camera. The camera should

• Will I be able to associate multiple tags with a single trip?

  Yes, it is possible to associate multiple tags with a single trip. If there are multiple tags assigned to a single trip, the number of assigned tags will also be displayed next to the label icon.

• FAQ - OEM Subscription

  What is an OEM Subscription? An OEM Subscription allows Azuga to receive vehicle data directly from the vehicle manufacturer (OEM). This includes odometer, diagnostics, fuel information, and other

• How do I format the SD card in the standalone AI camera?

  Follow these steps: Ensure you are in the parked vehicle with the parking brake on, the ignition on, and the door closed. Press the touchscreen of the safetycam to view the PIN screen. Enter the

• How do I change the unit of temperature on the web application?

  The unit of temperature is controlled by a preference called Temperature Unit. By default, the unit is set to Celsius. To change the unit of temperature: 1. Log in to the Azuga Fleet Web application.

• How do I prevent users from editing information present on my account?

  To prevent users from editing information present on the account, create a role that has permission only to view information across the Azuga application, and assign this role to other users in your

• What is a Beacon Unused alert? How do I create this alert?

  A Beacon Unused alert informs you when any of the beacons in your account are not detected in your fleets for more than a specified number of days. This helps you identify those drivers who are not

• How do I create a new device configuration on the web application?

  To create a new device configuration on the web application: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page present under the ADMIN tab. 3. Click Devices. 4. Click Add

• What is a Seat Belt alert? How do I create this alert?

  A Seat Belt alert informs you when the percentage of time a seat belt usage for a trip falls below the set threshold. For a video explanation of the Alerts section, please refer to the following

• How can I find out if a vehicle can be live streamed?

  Any vehicle with a SafetyCam that supports live streaming can be live streamed. When live streaming, always choose vehicles with statuses of Online or Standby in the UI. Additionally, the UI

• If I have selected only road facing as the camera type for a SafetyCam, will I be able to change this to road & driver facing in the future?

  The camera type for SafetyCam is configured while shipping. We can send an over-the-air command and change the camera type. Please reach out to customercare@azuga.com to make the changes. Last

• Will the SD be inserted in the SafetyCam when given to the customer?

  Yes. It will be pre-installed. Last Verified on Mar 2024

• Is it possible to associate auxiliary cameras with the vehicle in the UI?

  Auxiliary cameras need to be paired with the main camera during installation. They can't be associated in the UI.

• I do not want other drivers to view my scores. Is it possible?

  No. You do not have provisions to hide your scores. Just like how you get to see other drivers’ scores they are also allowed to see your scores. It is at the discretion of your supervisor whether to

• Do I have to open the app each time I start my vehicle?

  No, just ensure the app is always running in the background, your Bluetooth is turned on and the app will take care of the rest. Last Verified on June 2025

• What are the different types of automatic coaching lessons assigned to the drivers?

  Training assigned under Azuga Coach is classified into two types: General coaching Custom coaching General coaching consists of concise lessons that are 2 - 5 minutes in duration that help Safe

• What is the maximum date range I can select to view event data?

  You can select a maximum date range of 31 days using the date range filter. Last Verified on November 2025

• For how long are AI SafetyCam videos available on the Azuga web application?

  AI SafetyCam videos are available for viewing and download on the Azuga web application for a duration of 12 months.

• What is Driver Score report? How do i generate a Driver Score report?

  Driver Score: Examining Driver Safety Across Your Fleet The Driver Score Report shows the Safety Score that each driver has achieved. You can view a score for Braking, Speeding, Acceleration, Idling,

• What is Driver History report? How do i generate a Driver History report?

  Driver History: Review Driver Specifications Across Your Fleet The Driver History Report shows the drive time and distance travelled for each of your drivers after they are associated with a vehicle.

• How can I check the activity history of the routes for my Fleet?

  Azuga Routes web application can display the recent activity of the route information for the Fleet. Navigate to the Activity Feed section present under Analytics to get the details of the recent

• How do I find vehicles near my current location on the web application?

  To locate the nearest vehicle to a location on the web application: 1. Login to the Azuga Fleet Web application. 2. Navigate to the LIVE page. 3. Click the Find Vehicle nearest to an address button

• How do I find my vehicle using the WHERE DID I PARK? utility?

  1. Navigate to the Utilities page and tap on the ‘Where Did I Park’ tile. It will display the address and location of your vehicle on the map. 2. Tap on the ‘Get Directions’ button at the bottom of

• I have not received a reward card yet. How do I get one?

  Reward cards are awards given to you by your supervisor based on your performance and scores. In order to receive a reward you will have to improve your overall score, which includes your scores for

• How far back can I select a date in the date range filter?

  You can select dates going back up to 365 days. Future dates cannot be selected. Last Verified on November 2025

• How many hours of footage can be stored on the default SD cards?

  SafetyCam Plus: Stores up to 70 hours of video at the default resolution, without an Auxiliary camera connected. SafetyCam Pro: Stores up to 140 hours of video at the default resolution, without an

• Is it possible to mount the Auxiliary Camera at different spots of the vehicle?

  Yes, mounting the aux camera at different spots of the vehicle enables tracking and video recording of additional perspectives during trips.

• Can I change the frequency at which the lessons are assigned to the drivers?

  Yes, the frequency at which the coaching lessons/tips should be assigned to drivers based on the categories set up by them can be changed. The following frequencies will be available for selection:

• Will I be able to see the entire path taken for a particular trip?

  Yes, you will be able to see the entire path taken for a particular trip. 1. From your DASHBOARD, tap on the TRIP LOG tile 2. Select the trip date using the date picker. 3. Tap on the trip card for

• How do I choose the brands from which my drivers can redeem their rewards?

  Azuga is currently integrated with the following brands: Amazon, Bass Pro Shops, Burger King, Cabelas, Chili’s, Darden’s, Dominos, Habitat for Humanity, Home Depot, IHOP, Jiffy Lube, TGI Fridays,

• How do I restrict users from logging into the website from outside the office?

  To restrict the users from logging in the website using specific IP addresses: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page, under the ADMIN tab. 3. Click Web and then

• How do I know if the repair center has accepted my roadside assistance request?

  Once you have submitted a request for roadside assistance, you can see the status of the request and the ETA on the app. The app also provides the contact details of your service provider. The full

• How do I know if a driver was paired via web, mobile or beacons?

  This information can be obtained in two ways: By navigating to the Last Activity column on the Live page By navigating to the Event column in a Breadcrumb report Following are the events generated by

• Can I use my bluetooth headset as well as be paired to the Azuga device?

  There will be no interference if the Bluetooth headset and device are both paired to the phone at the same time. Last Verified on June 2025

• I’m not able to access the app as 'Fetching user configuration' stage is constantly failing.

  If you are not able to access the app: a. Tap on the Retry option and wait for a minute b. Check your network connection and see if there is enough connectivity c. Kill the app and launch the app

• What is the smallest radius a user can set for a geofence to be effective?

  Recommended smallest radius for a geofence is 150 meters, geofence radius less than 100 meters might lead to triggering false alerts and miss true alerts. However, user’s are allowed to set a radius

• For how long does the AI SafetyCam continue recording after the end of a trip?

  The camera defaults to recording for 10 minutes but can be extended up to 60 minutes. However, it's important to note that extending the duration may affect the vehicle's battery, particularly if the