Search results for How to install an Asset tracker

804 articles found

  • How is Idling calculated?

    Idling is calculated based on the number of times the vehicle idled during the trip. It can be tracked/monitored only when the vehicle’s engine is running, but not while the key is in the accessory

  • November Updates

    Feature Gap: Following are the minor feature gaps which have been addressed on Fleet 2.0: An enhancement has been made to the speeding reports by adding additional search parameters which improves

  • Is it advisable to connect the Auxiliary Camera to a constant power supply?

    No, connecting the aux Camera to a constant power supply (to the OBD-II port) is not recommended, as it would drain the vehicle's battery.

  • What permissions are required for LifeSaver to function on Android and iOS?

    LifeSaver requires permissions related to location, SMS monitoring, storage access, usage tracking, and background operation to monitor and enforce safe driving practices effectively. Last Verified

  • July Updates

    Feature Gap: The Service Entries page under the Maintenance module now defaults to "All '' as the timeframe option, providing users with the flexibility to access their data from the inception of the

  • How do I send photos, videos, and locations?

    1. From your DASHBOARD, tap the MESSAGES tile. 2. From the CONTACTS tab, select a contact to whom you wish to send the file. 3. In the MESSAGES screen, tap the plus icon (+) in the bottom-left corner

  • Field Validation for Driver Module

    Overview This article outlines the required fields and validation rules for each action - Add, Edit, and Delete - in the Driver module. Please refer to the appropriate section based on the type of

  • What are the prerequisites for using the Azuga Mobile Tracking solution?

    To start with using the Azuga Mobile Tracking solutions: 1. You must be subscribed to the Azuga Mobile Tracking package 2. You must have an Android/iOS phone with the below specification: - For

  • What are the benefits of using the Azuga vehicle tracking system?

    The benefits of using the Azuga vehicle tracking system are: Safety and Legal Compliance – Helps increase driver safety and security through safer driving, and also ensures the safety and

  • If the safety cam is not associated with any vehicle will it still record the video and store? If yes, what happens to the video after associating the SafetyCam to the vehicle?

    The SafetyCam records video even if the GPS device is not associated with the camera and the video will be uploaded in the local SD card, but once the association occurs, the videos can be requested

  • How does Azuga Routes geocoding and address validation work?

    Azuga Routes geocoding and address validation enable you to use only valid and the most accurate addresses and location coordinates for planning and optimizing your routes. Web Platform Address

  • How do I secure the viewing angles once they are set?

    Tighten the side screws when finished. Once the screws are tightened, the two lenses can be tilted forwards or backwards together but not separately.

  • How do I configure alerts for SafetyCam Plus and SafetyCam Pro?

    To configure alerts, follow these steps: Navigate to Admin and select the Alerts section. Click Add Alert. Choose the Alert Type (SafetyCam – Driver Behavior, SafetyCam – Driving Risks, or SafetyCam

  • What industries does LifeSaver cater to?

    LifeSaver is suitable for any industry that values employee safety and aims to minimize costs associated with poor safety practices, especially those with fleets ranging from 50 to 1000+ vehicles.

  • How can I update the Configuration?

    In the Beta phase, the user is required to reach out to Azuga for any sort of configuration update. Post this, the user can log into the Azuga AFM application and follow these steps: Navigate to

  • How do I use the SafetyCam?

    Once you have purchased the SafetyCam, in most cases this is all you need for set up: SD card will be pre-inserted Attach the suction-cup mount to your windshield Plug the power cord to the power

  • How do I edit a role?

    To edit a role: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Roles page under the ADMIN tab. The data table gives you the list of all the roles present in your account. 3. Click

  • How do I delete a role?

    To delete a role: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Roles page under the ADMIN tab. The data table gives you the list of all the roles present in your account. 3. Click

  • How do I create a role?

    To create a new role: 1. Log in to the Azuga Fleet Web application. 2. Navigate to the Roles page, under the ADMIN tab. 3. Click Add Role. 4. Fill out the form with appropriate details. a. Enter the

  • How do you interpret a DTC?

    Each DTC corresponds to a specific vehicle malfunction, such as a misfire in engine one. The following common DTC, P0128, would be read like this: The first letter is P, which means that the issue

  • How do I activate a beacon?

    The beacon cards are pre-activated before it is shipped and can be used by the drivers instantly to get connected with the vehicle. Last Verified on June 2025

  • How do I submit a lead?

    To Submit a Lead: 1. Tap Utilities from your Dashboard. 2. Tap Submit a Lead. 3. Read the instructions and tap Accept. 4. Enter the phone number and tap the Call button to make the call. 5. Fill out

  • How do I claim a reward?

    To claim a reward, please follow the below instructions: 1. Tap on the Rewards tile from your Dashboard. 2. Tap the Azuga Fleet card. If you have more than one card, tap the one you wish to redeem.

  • How do I change my password?

    To change your profile password: 1. Tap Profile from your Dashboard. 2. Tap Change Password on your Profile. 3. Enter your Current Password and New Password. 4. Confirm your New password. 5. Tap on

  • How do I forward a message?

    1. From your DASHBOARD, tap MESSAGES. 2. Select a Conversation. 3. Tap and hold the message you want to forward. 4. Select Forward. Last Verified on September 2025

  • How do I send a message?

    To Send s Message: 1. Tap the MESSAGES tile from your DASHBOARD. 2. Tap the plus icon (+) in the bottom-right corner of the screen and select New Chat. 4. Select the contact with whom you wish to

  • How do I delete a conversation?

    1. From the DASHBOARD, tap the MESSAGES tile. 2. On the MESSAGES screen, hold the conversation you wish to delete. A confirmation pop-up appears on the screen. 3. Tap Leave Channel to delete the

  • How do I create a webhook?

    To create a webhook: 1. Log in to the Azuga Web Application. 2. Navigate to Webhooks. (This tab will be available only if you enable the Developer package.) 3. Click on Add Webhook. 4. Fill out the

  • How do I delete a geofence?

    For a video explanation of the Geofences section, please refer to the following link: Geofences Video To delete a geofence on the web application: 1. Login to the Azuga Fleet Web application. 2.

  • How often should I change my password? Are there any password criteria?

    Password changes are often recommended to keep your account safe. We suggest you update the password once every 3 months. Characteristics of strong passwords with the count - Minimum Character: 8

  • I am not able to assign the manual lessons to the drivers from the Azuga Coach website?

    Only a super admin of the account will have access to assign manual lessons to the drivers. To make the changes to your profile, please reach out to customercare@azuga.com. Last Verified on June 2025

  • Do all GPS tracking devices report a Disconnect event in real time?

    Yes, the GPS devices are capable of reporting a disconnect event in real-time. Last updated on September 30, 2024

  • Can I extend the time for keeping the Track Me link active?

    Yes. you can extend the time for keeping the Track Me link active. To extend the duration: 1. Navigate to the Track Me page (under Dashboard > Utilities). 2. Tap the Extend Duration button. 3. Select

  • New Admin UI

    Overview The revamped Vehicles Admin page provides a streamlined way to manage vehicles within the Azuga web platform, offering improved visibility and easier administration. With this update, the

  • Commonly used functions of the Azuga Web Portal

    How to add a vehicle? For a video explanation of the Vehicles section, please refer to the following link: Vehicles Video Go to Admin >> Vehicles. Click the Add Vehicle button. Fill out the form with

  • Can I connect to my bluetooth car stereo system as well as be paired to the Azuga device?

    Yes, there will be no interference if the Bluetooth car stereo system is paired as well as the Azuga device. Last Verified on June 2025

  • Is there any way to protect the SD card from being removed?

    No, as of now, we do not have any protection mechanism to alert the driver or the user in case the SD card is removed from the SafetyCam. Last Verified on Mar 2024

  • Do we receive any additional cables in addition to the camera's cable?

    No, only 2 wire 12V-24V positive and Ground cable will be supplied with the camera. Last updated on April 23, 2024

  • How long does the calibration process take?

    The calibration process takes about a second. Once completed, the status changes from Not Done to Done.

  • How long does the calibration process take?

    The calibration process takes about a second. Once completed, the status changes from Not Done to Done.

  • How do I generate a Breadcrumb report?

    A Breadcrumb report provides the breadcrumb trail a vehicle’s movement for any day. It contains a detailed summary of the route taken by the vehicle. It also helps you determine the flow of events

  • How do I generate a Diagnostics report?

    A Diagnostics report provides brief information on DTCs (Diagnostic Trouble Code) reported by the OBD system of your vehicle. DTCs are alphanumeric codes used to identify vehicle malfunctioning.

  • How do i generate a Panic report?

    Panic Report See data of Panic alerts which have triggered across vehicles and specific details on users who acknowledged the alert. To Generate a Panic Report: 1. Log in to the Azuga application. 2.

  • How do i generate a Cornering report?

    To Generate a Cornering Report: 1. Log in to the Azuga Web application. 2. Navigate to the Cornering page, under the Reports tab. 3. Using the date picker, select a time frame. (Date range should be

  • How do i generate a PhoneMonitor report?

    PhoneMonitor Report This report details the phone usage behaviour of your drivers as monitored on the FleetMobile app. To Generate a PhoneMonitor Report: 1. Log in to the Azuga application. 2.

  • How do I generate a Login/Logout report?

    A Login/Logout report provides you with information about the login and logout activities of users (your employees) who has access to the Azuga application. It provides details such as the username,

  • How do i generate a PTO report?

    PTO Report The power take off (PTO) report provides data generated by the device through wired extensions connected to the equipment that`s using power from the main engine. The report provides

  • How do I view my reward history?

    Reward History gives you a report containing the details of the rewards you have sent to the drivers of your fleet. You can get the report for a selected date range. For a video explanation of the

  • How do I generate a Summary report?

    A Summary Report provides you with summarized information about your fleet for a requested period. It gives you details such as driver names, occupants, scores, timestamps, distance traveled, fuel

  • How do I view the order history?

    From the Dashboard, tap Buy More and go to the History page to see the order status and history. There are 4 different order statuses: New - The order is created successfully and is waiting to be