Search results for How to install an Asset tracker

804 articles found

• Is it possible to use both the Beacon button and Beacon pairing method at the same time?

  No, it is not possible to use both the Beacon button and Beacon pairing method at the same time. An account can have only one active pairing type at the same time. Last Verified on June 2025

• As a fleet manager, can I set vehicle speed limits to activate blocking of incoming and outgoing calls while driving?

  Yes, you can decide vehicle speed thresholds at which the blocking should be activated to block incoming and outgoing calls for the drivers. This feature is available only on Android. Please reach

• Can I assign manual coaching lessons to the driver?

  Only a super admin of the account has the provision to assign coaching manually. To assign the coaching lessons manually: Login to the Azuga web application. Navigate to the Coach Section. When

• How do I order a replacement for my device?

  1. From the DASHBOARD, tap BUY MORE. 2. Tap REPLACEMENTS. 3. Choose the type of device you want to replace. 4. Input the Device Serial Number. This can be done in two ways: By scanning the barcode of

• What are rewards? How do I reward my driver?

  The Driver Rewards Program is an initiative that aims to change the relationship between fleet owners and drivers. This feature helps fleet managers easily reward their best-performing drivers.

• How long the SafetyCam videos can be requested for?

  The event videos can be requested from the web application for a period of up to 12 months. We have the ability to generate event videos for a period of up to 5 years. Please note that any video

• How do I enable/disable weather information on Live Maps?

  1. Log in to the Azuga Fleet Web application. 2. Navigate to the Config page, under the ADMIN tab. 3. Click Web and then click General. 4. Tick the Always show Weather on Maps box to see weather

• How do i generate a Multi Vehicle Breadcrumb report?

  A Multi Vehicle Breadcrumb report provides the breadcrumb trail of upto Three vehicle’s movement for any day. It contains a detailed summary of the route taken by the vehicle. It also helps you

• How do I group vehicles into clusters on maps?

  Use the web preference Use Map Clusters to enable or disable vehicle clustering on map displays. Enabling this preference will group vehicles in the proximity to each other into clusters. The marker

• How do I change timezone on the web application?

  To change your current timezone on the web application: 1. Login to the Azuga Fleet Web application. 2. Navigate to the Users page present under the ADMIN tab. This page displays the list of users

• How do I add multiple service entries at once?

  For a video explanation of the Maintenance section, please refer to the following link: Maintenance Video To add multiple service entries at once: 1. Log in to the Azuga Fleet Web application. 2.

• How can I tag a driver in a video?

  When tagging a driver in the comment section, driver icons appear for easy identification. The driver will receive an email notification upon being tagged.

• What is automatic odometer capture? How does it work?

  Automatic odometer capture is the process of collecting and recording a vehicle's odometer reading in real-time. This information, gathered by the Azuga device, is used to update the initial and

• How does LifeSaver solve the problem of distracted driving?

  LifeSaver actively monitors and prevents drivers from using smartphones while driving, reducing the risk of accidents caused by distracted driving. Fleet managers can customize rules and receive

• How many beacons can be detected at a time?

  The Azuga device can only detect up to 4 beacons at once. So if there are 5 occupants in a vehicle, it’ll only recognize 4 of them based on randomness. Last Verified on June 2025

• How do I know the status of a message?

  When you send a message to a contact, the status of the message will be displayed right below the message. Read - Indicates that the recipient has read your message Delivered - Indicates that the

• What is ‘Detected as Visited’, ‘‘Detected as Departed’ and how is it different from ‘Marked as Visited’, ‘Marked as Departed’ respectively?

  As soon as you manually mark any job/stop on the mobile application as visited/departed, the metrics marked as visited/departed are updated accordingly. However, based on the vehicle's

• How do I get the details of a trip that I took in the past?

  Using Trip log you can get the details of the trips you have taken in the last 90 days. A Trip log provides you with the following information: Trip start location and time Trip end location and time

• Are there icons to indicate that the SIM is active?

  The SIM is active when there is no 'X' across the network connection bars.

• What steps to follow when the SafetyCam is not working?

  Please check the below-mentioned LED's to check if the camera is working or not. 1) The camera has three LEDs, each one of them indicating some ongoing activity with the camera: 2) Apart from the

• What are the prerequisites for the FleetMobile feature to work?

  Occupant Recognition requires these to function efficiently: Azuga device equipped with Bluetooth having firmware version 7.24 and above Android smartphone with Bluetooth running v5.0 and above,

• Do I have the provision to create a new account?

  No, only your supervisor can create new accounts. Drivers can access the application using these credentials and change their account passwords if they wish to. Last Verified on June 2025

• How can I ensure that the network connection is active?

  The connection is active when there is no X across the bars.

• How do I order add-ons for my current account plan?

  1. From the Dashboard, tap Buy More. 2. Tap Add-On Packages and browse through the different Azuga add-ons. 3. Choose the add-ons along with the quantity and tap Review Order. 4. Review your order

• How do I order for my devices from the app?

  1. From the DASHBOARD, tap on BUY MORE. 2. Tap DEVICES. 3. Select the type of device you wish to purchase. 4. Specify the Quantity. 5. Enter the Shipping Address. 6. Tap Place Order. 7.If everything

• How long does the video stay on the SD card?

  The camera records loop videos which is a process of recording audio continuously to an endless tape, the videos remain on the SD card before the SafetyCam starts to overwrite the videos. The below

• How will the user know when the SafetyCam is connected?

  Azuga SafetyCam provides three LED lights that indicates the status of the SafetyCam. When the SafetyCam is searching for the datalogger, the Blue LED is in the “blinking” stage. Once the SafetyCam

• How does the recording process work for the aux cameras?

  When the vehicle engine is turned on, aux cameras record video. There is no standby mode after the vehicle engine is powered off. The video is saved on the aux camera SD cards in two-minute files,

• How do I request a roadside assistance using the app?

  1. From your Dashboard, tap Utilities. 2. Select Roadside Assistance. 3. Tap Yes, I’m Here and confirm your location. If you want to change the location, enter the new address in the address bar. 4.

• How do I edit a vehicle on the web application?

  For a video explanation of the Vehicles section, please refer to the following link: Vehicles Video To edit an existing vehicle on the web application: 1. Log in to the Azuga Fleet Web application.

• How do I delete a vehicle on the web application?

  For a video explanation of the Vehicles section, please refer to the following link: Vehicles Video To delete a vehicle: Login to the Azuga Fleet Web application. Navigate to the Vehicles page

• How do I edit driver information on the web application?

  For a video explanation of the Drivers section, please refer to the following link: Drivers Video To edit driver information on the web application: 1. Log in to the Azuga Fleet Web application. 2.

• How do I create a group on the web application?

  Groups are a way to organize a set of vehicles present in your fleet. You can create groups based on fleet locations, departments, jobs, etc to easy identification of the vehicles. Every group has a

• How do I create a group on the web application?

  Groups are a way to organize a set of vehicles present in your fleet. You can create groups based on fleet locations, departments, jobs, etc to easy identification of the vehicles. Every group has a

• How can I restore a video that I accidentally deleted?

  Deleted videos are stored under the "Archived Events" tab. In this tab, each deleted event has two icons: Restore Icon: Click to restore the video and move it back to the main list. Delete Icon:

• How do I create a geofence on the web application?

  For a video explanation of the Geofences section, please refer to the following link: Geofences Video 1. Navigate to the Geofences section present under ADMIN on your Azuga Web application. 2. Select

• How do I edit my company name on the app?

  1. Log in to the Azuga Fleet Web application. 2. On the top-right corner of the page, click the Welcome link and select Company Profile. 3. Click Edit and update the Company Name. 4. Click Update.

• How do I logout from the Azuga Fleet web application?

  To logout from the application: Click on the Welcome link on the top-right corner of the page. A drop down appears. Click on the Logout option. Last Verified on November 2025

• How accurate is the posted speed limit reported by Azuga?

  Azuga obtains posted speed limit data of road segments from third-party solution providers. The speed limit databases of these vendors are a highly accurate tool for identifying patterns in high-risk

• How do I tag the trips I’ve taken so far?

  To tag your trips: 1. From your DASHBOARD, tap on the TRIP LOG tile. 2. Using the date picker, select the date range. You will now be able to see all the trips you have taken during this period on

• How does Azuga recognize occupants in a vehicle using beacons?

  When a person (with a beacon) enters a vehicle, the OBD device captures the Bluetooth radiations emitted by the beacon. It then reports the details of the beacon to the Azuga server. It will also

• How accurate is the speed reported by the Azuga device?

  The speed accuracy of the Azuga device is based on the accuracy of the vehicle’s VSS (vehicle speed sensor) message which comes via OBDII. It is commonly known that the VSS signal is the speed

• How do I set up Posted Speed Limit (PSL) alerts?

  You can configure alerts on their own. There are two alert types: ✅ Instant Alert: Triggered immediately when a vehicle exceeds the defined speed threshold. ✅ Duration-Based Alert (Recommended):

• As a Fleet Manager, can I set vehicle speed limits to activate blocking to stop the drivers from reading or sending text messages while driving?

  Yes, you can decide vehicle speed thresholds at which the blocking should be activated to allow text messages to be read and sent for the drivers. This feature is available only on Android. Please

• Using Aftermarket Devices in OEM-Connected Vehicles: Why You Should Avoid the OBD-II Port for Power

  Overview If your fleet uses OEM-Connected Telematics through Azuga, it’s important to understand how your hardware installation choices may affect vehicle performance and data accuracy. Most vehicle

• Where can I find details of the role assigned to me?

  1. Login to the Azuga Fleet Web application. 2. Navigate to the Users page, under the ADMIN tab. 3. Locate your name in the data table present on the page and you can find the role assigned to you

• What is the minimum value that can be rewarded to drivers?

  A minimum of 5$ can be rewarded to drivers.

• Can I change the type of coaching assigned to the drivers?

  Yes, the type of coaching (General or Custom) applicable for the driver based on their score category can be changed. To make the changes, please reach out to customercare@azuga.com. Last updated on

• Is it possible to restrict my supervisor from viewing my scores?

  No, you cannot hide your scores from your supervisor. Driving score are an indication of your driving behavior. Access to your scores provides you with a scope of being rewarded under the Azuga

• Is it possible to chat with other drivers using your application?

  Yes. The messaging feature allows you to chat with your supervisor and with other drivers in your organization. However, it is at the discretion of your supervisor whether to enable drivers to chat