Search results for How to install an Asset tracker

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• What is the video quality on the SafetyCam?

  Azuga SafetyCam provides the best quality videos to the users. The resolution as provided as follows: Driver facing resolution: 1080p Road facing resolution: 1080p

• What type of fleets is LifeSaver intended for?

  LifeSaver is designed for fleets that provide company phones to their drivers and ideally manage those phones using Mobile Device Management (MDM) systems. Last Verified on June 2025

• Is there a warranty for the SafetyCam?

  Yes !! We do provide a standard 12-month warranty on all our SafetyCams. Note: The warranty will not cover physical damage to the SafetyCam. Last Verified on Mar 2024

• Can I browse the internet since the SafetyCam works on Wifi ?

  The WiFi connection between the SafetyCam and the device is used for connection and video transfer and cannot be used to browse the internet. Last Verified on Mar 2024

• Can I use other applications while my shift is running?

  Yes. The shift log timer runs in the background. You can access other utilities in the meanwhile. The timer will continue to run till you explicitly end the shift.

• Does SafetyCam support night vision recording?

  Azuga SafetyCam does not support night vision but the recorded videos at night are captured at a resolution of 1080p with clear attention to detail. Last Verified on Mar 2024

• What is a SafetyCam?

  A Safetycam is a small video camera that attaches to your car’s rear-view mirror stand and continuously records video of both the sides as you drive. Last Verified on Mar 2024

• In which timezone does the Azuga route show the data?

  It shows the date time data as per the timezone of the logged-in user so you don’t have to do any timezone conversion at your end. Last Verified on September 2025

• Does the SafetyCam record video if the GPS device is not Communicating?

  The SafetyCam starts to record video and store it in the SD card as soon as it is powered on even if the GPS device is not communicating. Last Verified on Mar 2024

• What should I do before mounting the standalone AI safetycam on my vehicle's windshield?

  Before you start, ensure that the vehicle is parked on a level surface and that the windshield is clean and dry. You may wish to use the alcohol wipes provided for cleaning the windshield.

• What steps should be taken before mounting the AI safetycam on a vehicle's windshield?

  Before you start, ensure that the vehicle is parked on a level surface and that the windshield is clean and dry. You may wish to use the alcohol wipes provided for cleaning the windshield.

• Will the SafetyCam events captured affect the driver score ?

  Azuga will be working with the same way to fend for the driver scores. The SafetyCam will just assist in capturing videos for these events which give you the driver scores. Last Verified on Mar 2024

• Where is my vehicle's OBD Port located?

  The onboard-diagnostic port (OBD-II port) of your vehicle is generally located under the bottom edge of a vehicle’s dashboard (on the driver’s side). Please refer to the below picture for reference.

• Do we have DriveCoach program with the Safetycam?

  DriveCoach and Safetycam are two different programs altogether. The SafetyCam only deals with real-time events and video recording whereas DriveCoach, gives you coaching videos based on your driving

• Does the Safetycam capture driver ID?

  No, as part of Beta, we do not capture the driver ID through the SafetyCam. But, there are other ways available to know the driver details through the Azuga Web Application or the user can also

• What is a loop video?

  Loop videos are videos that record continuously to camera memory space (SD card) by replacing a previously recorded clip with a new clip if the SD card is out of space and will start overwriting once

• Does the SafetyCam record complete trip videos?

  Yes, the SafetyCam does record the complete trip videos. However it uploads only the event videos to the web, the other recordings can be accessed from the SD card or requested. Note: The maximum

• When can the AI SafetyCam's sensors be calibrated?

  AI safetycams can only be calibrated when they are online. Ensure that the vehicle is parked on a level surface, the ignition is off, and the safetycam is online before starting the calibration

• When can the standalone AI safetycam's sensors be calibrated?

  Standalone AI safetycams can only be calibrated when they are online. Ensure that the vehicle is parked on a level surface, the ignition is off, and the safetycam is online before starting the

• Can I fetch the trip details for 10 days at once in the app?

  No. Trip details can be fetched only for a maximum of 7 days in one go. We keep a log of the trips you took in the last 90 days. So you can select any date in the last 90 days for which you wish to

• I accidentally skipped 'Fetching scores for last week' while the user on-boarding process was taking place. Will I lose the scores I’ve obtained so far?

  If you accidentally skip this step, you needn’t worry, you will not lose your scores. You will still be able to view your scores from the Scores page. Scores will be retrieved based on the Average

• What will be the impact on the battery if both the Tablet & SafetyCam are connected with the vehicle?

  There will be minimal impact on the battery of the vehicle if both the tablet and SafetyCam are connected to the vehicle. Once the vehicle is on the move, the SafetyCam takes 12V of power. Once the

• Where can I check my vehicle pairing history?

  From your Dashboard, navigate to the Pairing page and tap the View Previous Pairing button. This will give you the list of all your previous vehicle associations. Each row contains the following

• Can a vehicle be blocked or reserved for certain days when pre-booking?

  Currently, it is not possible to block or reserve a vehicle. With the 'Vehicle Tags' feature, customers have the option of manually tagging vehicles that are available versus those that are reserved.

• Can you tell me what the ‘WHERE DID I PARK?' utility is?

  'Where Did I Park?' helps you locate your vehicle. It provides the address of the location where your vehicle is parked and the distance between your vehicle and your current location. It also shows

• Can I redeem my rewards at stores that are not given in the list?

  No. You will be able to claim your reward cards only at the stores we are currently integrated with. Brands we are integrated with are : Amazon Bass Pro Shops Burger King Cabelas Chili’s Darden

• What is a reward?

  Rewards are gift cards given to you by your supervisor based on your performance. Each reward card will have the following information: Received Date Gift Amount Name of your supervisor The reward

• What is Azuga DriveSafe?

  Azuga DriveSafe is a feature set that prevents smartphone usage while you are driving. Restrictions can be placed on activities such as: Incoming and outgoing calls Sending and receiving texts

• What are the troubleshooting steps for Live Streaming?

  Check if the camera has a vehicle association. If the camera is installed correctly and in a good network connectivity area, live streaming should be possible. If steps 1 - 2 are followed, and live

• What is the 'What’s New' option?

  With each new version of the app, Azuga comes up with some exciting features. The What’s new section in the application provides you with details of latest features and updates. It also presents you

• What is the shortest time Azuga can alert users for time spent within a geofence?

  Alert will be triggered immediately when the vehicle enters the geofence when “Vehicle enters the geofence” Track option is enabled. Shortest time for enabling the option “Vehicle is inside the

• What's in the Box? - Azuga AI SafetyCam

  The following table provides the details of the items that are included in the AI SafetyCam package. AI SafetyCam with Hardwire Power Kit and Tamper case AI SafetyCam power cable OBD II Y Cable

• I have a score of 85. What does that indicate?

  The Azuga Driver Score ranges from 0 to 100, with higher scores reflecting safer driving. Scores are grouped into three categories: Safe (≥ 75): Drivers with a score of 75 or higher are considered

• I have a score of 85. What does that indicate?

  The Azuga Driver Score ranges from 0 to 100, with higher scores reflecting safer driving. Scores are grouped into three categories: Safe (≥ 75): Drivers with a score of 75 or higher are considered

• Why the Azuga device LED does not blink when plugged into my vehicle?

  1. Unplug and plug the device back into the vehicle after 5 minutes. When the green light on the device is solid, turn ON the ignition and drive around for 2-3 minutes. Now check if the device is

• Fleet Insurance - SafetyIQ 13.1.0 Updates

  New Feature The new Vehicle Compliance Dashboard in Insights empowers you with fleet-wide KPIs, smart filters, drill-down trends, and easy exports, making staying compliant simpler than ever. We have

• Is the speed on the Breadcrumb report accurate?

  Speed on the Breadcrumb report is 90-95% accurate, as it uses GPS for tracking speed. Last updated on September 30, 2024