How to create a Not Tracking alert?
A Not Tracking alert informs you when your vehicle does not communicate with the server for a period longer than the set threshold.
Generally, this happens when the vehicle is in a location where there is no network coverage.
For a video explanation of the Alerts section, please refer to the following link:
To create a Not Tracking alert:
- Log in to the Azuga Fleet Web application.
- Navigate to the Alerts page, under the ADMIN tab.
- Click Add Alert.
-
Fill out the form with appropriate details.
a. Select the
Alert Type as
Not Tracking.
b. Enter the
Alert Name.
c. Enter a value in
Minutes,
Hours, or
Days in the How long should we wait? text box. This will be the duration after which the application checks if your vehicle is getting tracked or not.
d. Select how frequently you wish to monitor your vehicles -
24/7 or
Custom Hours.
e. Select the
Groups/Vehicles to which the alert is to be applied.
f. Toggle the
Alert Notification switch to
ON. (To mute this alert, toggle this switch to the OFF state.)
g. Select the users/drivers to whom the alert is to be sent.
h. Enter
CC addresses if any.
i. Under
Send alerts to,
- Select All Group Admins if you want to send the alert email to the administrator(s) of the selected group(s)
- Select Group Admin with Role if you want to send the alert email to the administrator with specific role.
- Select Paired Driver if you want to send the alert email to the driver who is currently paired with the vehicle
5. Click Add Alert.
