New SafetyCam UI Experience

Overview:

The New SafetyCam Experience delivers a faster, smarter, and more intuitive way to manage fleet video safety with an upgraded UI and key enhancements such as improved video retrieval, interactive coaching, and real-time camera status, etc.

Designed to streamline event review and enhance decision-making, this enhanced experience is fully available on both Azuga Fleet Web and Fleet Mobile App, ensuring consistent access to SafetyCam events, video requests, and live streaming whether you’re on a desktop or on the go

On This Page:

1. New SafetyCam Experience on Azuga Fleet Web
   • The New SafetyCam Experience
   • Unassociated Camera Videos
   • Request Video(s) Timeline View
   • Share Feedback Feature
   • Interactive Coaching
   • Grouping Options
   • Archive & Delete Events
   • Hover Functionality
   • Pre-Defined Event Segments
   • Quick Event Filtering Options
   • Clear All Filters Option
   • Track Viewed and Unviewed Videos
   • Live Streaming & Request Video(s) Feature
2. New SafetyCam Experience on Azuga Fleet Mobile App

The New SafetyCam Experience on Azuga Fleet Web

The New SafetyCam Experience: Faster, Smarter, Sleeker  

Enjoy a faster, more seamless SafetyCam experience, powered by cutting-edge technology and an upgraded, intuitive UI for enhanced efficiency and user satisfaction.

Unassociated Camera Videos: Access Critical Footage from Unlinked Cameras

Access unassociated camera videos to review footage from unlinked cameras, helping recover crucial clips that might otherwise be missed. The feature streamlines retrieval, reduces failed attempts, and ensures you get the right footage when it matters most.

Easily recover important video clips from unlinked cameras and associate them with the correct vehicles. This capability ensures critical footage is available when needed, improving incident review and overall video coverage.

✅ Recover important video clips

✅ Associate cameras with the correct vehicles

Navigation:

1. From the SafetyCam main page, go to the Segments section.
2. Select the Unassociated Events segment to view videos from unlinked cameras.

Here’s what this feature brings you:

1. Date Selection and Quick Filters:

Easily select dates and apply filters to find relevant footage quickly.

2. Group By Options:

Group videos by:

• Event
• Date
• Camera Serial Number, or
• None.

The default view groups by Camera Serial Number.

3. Camera Serial Number Display:

Since these cameras are unlinked, the Camera Serial Number appears instead of the Vehicle name     for each video clip.

Detailed Unassociated Event Playback View:

Drill down on an Unassociated Events video card to view its detailed playback, including road-facing and driver-facing video streams along with event details such as type, date, time, and camera information.

Unassociated Events Privilege:

• Only users with the “Unassociated Events” privilege enabled can view the Unassociated Events segment on the new SafetyCam experience page.
• The Unassociated Events privilege can be found under Admin > Roles > Add/Edit Role > Admin tab > SafetyCam > Unassociated Events.
• This privilege is enabled by default for the default Admin role.

Request Video(s) Timeline View: Easily spot when footage is available and request with precision

Make smarter video requests with Timeline View, an intuitive visual interface that clearly shows when footage is available, streamlining selection, reducing failed attempts, and enabling confident retrieval of the right clips.

• Timeline View shows exactly when footage is available for cameras that are online or in standby mode, helping users choose the right time before placing a request for faster, more accurate video retrievals.

  Navigation:

  1. From the SafetyCam main page, go to Request Video(s).

  2. In the Select Vehicle panel, search or scroll down to select a camera that is online or in standby mode.

     IMPORTANT:

  3. Timeline View is supported on SafetyCam Plus, SafetyCam Pro, and AI SafetyCam.
  4. It is not available for Basic SafetyCam, or when the camera is offline or in a no-status state.

Here’s what the Timeline View feature brings you:

• Visual 24-Hour Timeline: A sleek, scrollable timeline displays footage availability in six intuitive 4-hour blocks covering the entire day, from 12:00 AM to 11:59 PM. Users can scroll, drag, or click to select the exact time they need. The blocks are:
  • 12:00 AM – 4:00 AM
  • 4:00 AM – 8:00 AM
  • 8:00 AM – 12:00 PM
  • 12:00 PM – 4:00 PM
  • 4:00 PM – 8:00 PM
  • 8:00 PM – 11:59 PM

The selected time instantly updates the "Date & Time" field for fast and accurate targeting.

• Real-Time Auto-Fill and Tooltip: The interface responds in real-time. Selecting a time automatically fills the request form. A tooltip displays the precise time being selected, and the timeline dynamically adjusts based on the chosen date.
• Footage Availability Made Clear: View only time blocks where footage is available to reduce guesswork and avoid failed requests.
• Validation for Smarter Requests: Invalid time selections are blocked with clear validation messages, ensuring that only valid requests are placed and improving overall success rates.

Tracking Your Video Request:

• After selecting the duration and successfully submitting a request, a “Success” message appears at the bottom-right corner of the Request Video(s) page. A “Request Submitted” card will then appear under Past 30 Days Requests for the selected vehicle.
• The same card is also visible under the Requested Videos section on the main SafetyCam page.

Share Feedback: Instantly Review and Give Feedback on SafetyCam Videos

Easily give a thumbs up or down on SafetyCam videos, select a reason from the list, or type your own. Instantly identify important footage, flag concerns, and share valuable insights in real time.

• Hover over 👍 or 👎 for each Event video on the main page to view tooltip or feedback.
• Click 👍 or 👎 to give a thumbs up or down to the event video.

• Choose a reason from a list or type your own under “Other” (optional). 
• Change your feedback by clicking the opposite icon or re-click to remove it. 
• Feedback is captured instantly — no refresh needed!

• Feedback is captured at the account level, so only one entry is allowed per video per account.
• If feedback has been provided, hovering over the thumbs up/down icons on the SafetyCam page will display it as a tooltip.
• On the event video page, tooltips are not shown since the feedback is already displayed explicitly.

Share Feedback Privilege:

• A new “Share Feedback” privilege is available under Admin > Roles > Add/Edit Role > Admin tab > SafetyCam > Share Feedback. 
• This privilege is enabled by default for Admin roles and disabled for Driver roles. 

Interactive Coaching: Transforming Fleet Safety with Actionable Feedback

Elevate fleet safety with our interactive, comment-based coaching system. Deliver personalized, actionable feedback to drivers, foster safer driving habits, and boost overall fleet performance.

Tailor Grouping Options to Suit Your Workflow

You can now review videos using various grouping options, tailored to your needs. This flexibility enables you to organize and assess footage in a way that best aligns with your workflow.

• A diverse selection of "Group by" options is available.
• “Group by" options are much more intuitive and streamlined.
• Event counts for the selected filters and time range are displayed.

Manage Your Events with Archive & Delete

Easily archive, restore, or permanently delete events with a seamless process. Keep your event list organized while ensuring flexibility in managing stored data.

• Move to Archive – Clicking the delete icon on an event moves it to the Archived Events tab.

• Restore Events – In the Archived Events tab, click the restore icon to bring an event back to the main list.

• Delete Events:

  • Permanent Deletion – Click the delete icon in the Archived Events tab to permanently remove an event. A confirmation prompt will appear before deletion.

  • Automatic Cleanup – Archived events will be permanently deleted after 30 days if not restored.

Preview Videos Effortlessly with Hover Functionality

Easily preview videos by hovering your cursor over the event thumbnail. Videos will play in the background, allowing for a quick and efficient preview without extra clicks.

• “Hover to preview” functionality allows quick video preview without clicking.

• Videos start playing automatically in the background when hovered over.

• Enhances efficiency by providing instant previews of recorded events.

Clear Focus with Pre-Defined Event Segments

Focus on our predefined event segments to streamline, systematically review, and effortlessly analyze videos, saving time, and enhancing efficiency across your fleet operations.

• A newly introduced segment in the SafetyCam UI.

• Enables customers to focus on high-priority events of severity.

• Easy to use: Customers can quickly navigate and filter critical events.

Save Time with Quick Event Filtering

Maximize your time and efficiency with instant access to key events, enabling swift, and accurate risk evaluation.

• Quick filtering is available at the Event level.
• Events can be filtered directly from the current view.
• Quick filtering helps focus on specific events easily.

Instantly Reset Filters with "Clear all filters”

Reset filters instantly with a single click, ensuring a hassle-free and efficient way to view all events.

• One-click "Clear all filters" instantly resets all applied filters.
• Saves time by eliminating the need for manual filter removal.
• Enhances usability by providing a quick way to view all events.

Effortlessly Track Viewed and Unviewed Videos for Greater Efficiency

Eliminate redundancy and save time by easily identifying viewed and unviewed videos with our new tracking feature, ensuring a streamlined review process.

• Displays whether a video has been viewed and its last viewed date.

• Displays whether the Driver has viewed the video and its last viewed date.

Real-Time Camera Status for Live Streaming and Video Requests

We now display the camera status proactively when attempting to live stream or request a video, ensuring clear communication and setting accurate expectations for users.

• Live Streaming Feature:

  • A redesigned UI for Live Streaming, featuring an improved look and enhanced functionality.

  • Clearly displays the SafetyCam’s current status—Online, Offline, or Standby. Allows users to submit Live Streaming requests with clear expectations.

• Request Video(s) Feature:

  • A redesigned UI for Requesting Video, featuring an improved look and enhanced functionality.

  • Clearly displays the SafetyCam’s current status—Online, Offline, or Standby for Requesting Videos.

  • Shows the time required to retrieve videos based on the SafetyCam’s current status.

• A separate segment for Requested Videos, ensuring better organization and streamlined access.

• Requested Videos are categorized based on their retrieval status, enabling quick classification and easy access to various events.

The New SafetyCam Experience on Azuga Fleet Mobile (AFM) App

1. Go to Dashboard/App home screen >> SafetyCam tile. 

2. Explore the Events, Request Videos, and Live Stream tiles. 

Accessing the Events Tile:

1. Select the Date: 

   1. The default date range is the last 7 days, including the current day, based on the user's time zone. 

   2. Restriction: Future dates cannot be selected, and past dates older than 365 days are restricted. 

2. Filter Events: 

   1. Events are categorized into the following segments:  

      • All 

      • Critical 

      • Driving Risk 

      • Driver Behavior 

      • Others 

   2. If a segment contains no events, a "No videos found" message will be displayed. 

3. Group By and Filter Events: 

   1. Located at the bottom of the page, this feature includes:  

      • Group By: Event, Date, Driver, Vehicle, and Group 

      • Filter By: Events, Drivers, Group & Vehicle 

4. View Event Details: Each Event card contains the following details: 

   1. Thumbnail: 

      • Videos: A play button is displayed.

      • Snapshots: No play button.

      • Viewed Status: 

        • Viewed: If the user has watched the video. 

        • Not Viewed: If the user has not watched the video. 

      • Comment Icon: Appears on the thumbnail if comments have been added, making it easy to identify commented videos. 

   2. Event Name: Displayed along with the corresponding event icon. 

   3. Date & Time: Displayed in the user's time zone. 

   4. Driver Information: The driver's name is displayed (if available). 

   5. Vehicle & Group: Displays the associated vehicle and group information. 

5. Access further information by drilling down into the Event card: 

   1. Road-facing, Driver-facing, and Auxiliary view (if available). 

   2. Event name, Date, and Time information.

   3. Location Information:  

      • A location icon appears if location data exists. 

      • The location icon remains hidden if location data is unavailable. 

   4. Comments Section: 

      • Users can add comments. 

      • Users can view all previously added comments on the event video/snapshot. 

   5. Download Button:

      • Users can download Road-facing, Driver-facing, and Auxiliary footage (if available), or choose to download all videos at once.

   6. Driver, Vehicle, and Group information.

Accessing the Live Stream Tile:

1. Click the Live Stream tile >> Select Vehicle >> choose a vehicle from the available list that supports live streaming.  

2. Each vehicle is displayed with the following details: 
   1. Group Name  
   2. Camera Status (Online, Offline, Standby, or No Status)
   3. Vehicles with no camera status are listed at the bottom of the list   

3. Monitor Live Streaming: 

   1. Users can monitor live streams from different camera views, including Road-facing, Driver-facing, and Auxiliary (if available). 

   2. Additional details include: 

      • Vehicle Name  

      • Group  

      • Camera Status  

      • Streaming Timer

4. Live Stream Duration & Charges:  

   1. Each live stream session automatically stops after 1 minute. If users wish to continue streaming, they can click Continue Live Stream to extend the session. 

   2. The total live streaming time for the selected vehicle for the current month is also displayed, helping users track their usage.

c. Once the monthly limit of 10 minutes of free live streaming per vehicle is reached, a pop-up notification appears whenever an attempt is made to live stream that vehicle again within the same month. 

d. When the pop-up notification appears, users can either: 

• Continue streaming the same vehicle, or 
• Stop streaming

Accessing the Request Videos Tile:

1. Click the Request Videos tile in the SafetyCam module. 

2. By default, users can view up to the last 7 days of requested videos. 

3. Select the Date: 

   1. The default date range is the last 7 days, including the current day, based on the user's time zone. 

   2. Restriction: Future dates cannot be selected, and past dates older than 365 days are restricted. 

   3. If no requested videos are available for the selected duration, a message stating "No video request for the selected filter" will be displayed. 

4. View the Requested Videos card: 

   1. Each requested video card includes the following details:  

      • Status of the requested video for the selected time frame. The video can be played once the status is “Retrieved”. 

      • Request Name 

      • Request From and To information 

      • Driver, Vehicle, and Group Name 

• Requested Video: Road-facing, Driver-facing, and Auxiliary view (if available) 

• Request Name 

• Requested By and Requested On details 

• From Date and Time details 

• Video duration 

• Comments section: Users can add comments and view all previously added comments on the video. 

• Download Button: Users can download Road-facing, Driver-facing, and Auxiliary footage (if available), or choose to download all videos at once. 

• Driver, Vehicle, and Group Name

5. Request a Video: 

   1. Click the Request Video(s) button at the bottom of the screen. 

   2. Click Select Vehicle to choose from the available vehicles with installed cameras. 

c. Each vehicle displays with the following details: 

• Group Name 
• Camera Status (Online, Offline. Standby, or No Status) 
• Vehicles with no camera status are listed at the bottom of the list.

6. Enter Details in the Request Form: 

   1. The Select Vehicle details are pre-filled in the Request form. 

   2. Choose the Date, Time, and Time-zone for the requested video. 

   3. The Request Name is auto generated upon selecting the date. 

   4. Select the required Duration from the available options. 

   5. Click Confirm Request to submit. 

   6. A confirmation message appears upon successful submission. 

7. View the past request for the Requested Video:

   1. Click Past 30 Days Request next to the Request Form. This displays video requests from the past 30 days for the selected vehicle. 

   2. The requested video cards include: 

      • Request Name 

      • Requested Date and Time 

      • Request Status 

      • Duration 

PDF copy of the user guides: [Customer] The New Video Telematics Experience - User Guide

Last Verified on September 2025