How to Transfer a GPS Device to a New Vehicle in Your Fleet
Q: Can a GPS device be moved from one vehicle to another in a fleet without affecting the subscription plan or incurring additional charges?
A: Yes, it is possible to transfer a GPS device from an old vehicle to a new one without affecting the subscription plan or incurring additional fees. Follow these steps to complete the transfer:
Steps to Transfer a GPS Device to a New Vehicle
Step 1: Physically Transfer the Device:
- Remove the OBD II device from the old vehicle and plug it into the new vehicle.
Step 2: Log in to Your Azuga Account:
- Access your account to update the vehicle details.
Step 3: Update Vehicle Details:
- Go to the Vehicles page under the Admin module.
- Select Edit Vehicle for the old vehicle where the device was installed.
- Update all mandatory vehicle details to reflect the new vehicle and click on Submit button.
Note: Updating the details preserves the historical data linked to the device.
Key Points to Keep in Mind
Subscription Remains Unaffected:
- Transferring the device between vehicles does not impact your billing or subscription.
Historical Data is Preserved:
The historical data from the old vehicle will carry over and update to include the new vehicle's details, such as its name and VIN.
No Additional Charges:
The transfer process does not involve any extra fees.